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Lemoore, CA, CA

Full-time | Accounting, Customer Service, Management - Athlete, Management - Brand, Management - Executive, Operations, Quality Assurance, Purchasing, Retail - Management

About the job

Kelly Slater Wave Co is in search of a General Manager to run the Surf Ranch in Lenmoore, CA.

Location Details //
This job is located in Lemoore, CA and all candidates are expected to relocate. Because of schedule requirements, this would be a very difficult position to commute from anywhere beyond one hour.

Job Overview //
The Surf Ranch General Manager is KSWC’s management representation at Surf Ranch. This position is responsible for all operations at Surf Ranch. This position directly manages the positions of Administration Manager, Director of Site Operations, Retail and Wellness, F&B, Client Service and Water Safety. This position is responsible for the overall guest experience, safety, asset management, system uptime, profit and loss statements, capital planning and Surf Ranch personnel.

Position Summary //
The Surf Ranch GM must have a thorough understanding of the ‘wave system’, surfing operations, Food and Beverage functions, lifeguard duties, and facility maintenance. The Surf Ranch GM will report to the Corporate Director of Wave Operations.

Responsibilities //
• Delivering a memorable guest experience
• Overall safety of visitors at Surf Ranch which includes enforcing all rules and regulations
• Creating and implementing Surf Ranch Operating Criteria, Service Standards, recruit, hire and train staff and continue to update internal and market facing operational documentation and operating models
• Monitoring conduct and performance of all the Surf Ranch employees
• Facilitating all KSWC Sales, Marketing, Engineering and R&D development needs
• In partnership with the Corporate Director of Wave Operations and the KSWC Leadership Team, assists in developing the short and long term strategic and operational road map that transitions KSWC from its current R&D stage to global commercialization
• Ensuring that all surfing activities and safety operations are conducted in accordance with established procedures and policies
• Managing emergency situations including equipment failures and life safety
• Facilitating guest introductions and first touch point on site in guest service trail
• All aspects of financial budgeting, reporting, and fiscal accounting
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1501 Lincoln Blvd.#1014 Venice, CA. 90291