Mad Engine Global, LLC:
Customer Service Assistant Job in San Diego, CA, CA
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Closed
San Diego, CA, CA
Full-time | Customer Service, Sales - Inside
About the job
Mad Engine, Inc. is looking for a full-time, Customer Service Assistant to join our team at our corporate office in San Diego, CA
SUMMARY // This individual will work within team environments to provide daily support to Project Managers and Account Managers.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES //
• Responsible for helping the team with order entry, item set-up, sales orders and general request pertaining to the order
• Prepare price ticket requests, assortment packing, update order forms as necessary
• Know intimately customer compliance requirements and vendor manuals
• Keep up-to-date with all licensor requirements and changes
• Proactive approach to work, taking ownership of task, moving forward as appropriate to meet deadlines and objectives
• Act as back-up to Project Manager on account(s)/team
• Maintenance of the team’s components – data entry and verifying that information is accurate
• Other duties to be assigned as needed
SUMMARY // This individual will work within team environments to provide daily support to Project Managers and Account Managers.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES //
• Responsible for helping the team with order entry, item set-up, sales orders and general request pertaining to the order
• Prepare price ticket requests, assortment packing, update order forms as necessary
• Know intimately customer compliance requirements and vendor manuals
• Keep up-to-date with all licensor requirements and changes
• Proactive approach to work, taking ownership of task, moving forward as appropriate to meet deadlines and objectives
• Act as back-up to Project Manager on account(s)/team
• Maintenance of the team’s components – data entry and verifying that information is accurate
• Other duties to be assigned as needed