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San Diego, CA

Full-time | Retail

About the job

Job Summary:
To lead our employees to create and maintain the Quiksilver Experience for our customer and employees. The Store Manager is required to regularly and customarily exercise discretion in managing the overall operation of the stores. In particular, a majority of the time is spent developing and training the workforce, making staffing decisions (i.e. hiring, training, evaluating, disciplining, discharging, and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. The Store Manager is responsible for modeling and acting in accordance with Quiksilver guiding principles and beliefs.
 
Essential Duties and Responsibilities:
Set an example for the entire team.
Develops the store management team to deliver legendary customer experiences in the stores.
Drives implementation of company programs by motivating and supporting the store management team to develop and implement action plans that meet operational and organizational objectives.
Manages with integrity, honesty and knowledge that promote the Quiksilver culture, values and mission.
Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of operations within the store.
Reviews store environments and key business indicators within the store to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals.
Creates implementation plans to support execution of company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.
Monitors and manages management staffing levels. Ensures management-level staff development and talent acquisition in order to achieve and maintain operational requirements.
Utilizes existing tools to identify and prioritize communications and filters communications to the store management team within the store. Communicates clearly, concisely and accurately in order to ensure effective operations at the store level.
Ensures adherence to applicable wage and hour laws for nonexempt partners & minors. Show appropriate use of confidential and sensitive information.
Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Weekly Reports, Monthly P&L reports…Zellman audits cash management and inventory management.
Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance.
Other duties as assigned.
 
Knowledge, Skills, & Abilities:
Must have ethical and moral compass
Ability to manage store operations independently and ability to plan and prioritize workload
Ability to manage multiple situations simultaneously 
Ability to manage resources to ensure that established service levels are achieved at all times
Organization, planning skills and strong problem solving skills
Strong leadership skills, team building skills, with the ability to coach and mentor others
Ability to manage resources to ensure that established service levels are achieved at all times
Ability to maintain the visual and merchandising standards
 
Experience:
1 – 3 years related experience and/or training; or equivalent combination of education and experience
View Company Profile
1501 Lincoln Blvd.#1014 Venice, CA. 90291