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Irvine, CA

Full-time | Finance

About the job

SUMMARY:

 The AR Coordinator will be responsible for the collection of invoices on delinquent accounts and resolutions of chargeback's
 
RESPONSIBILITIES:
Chargeback’s – Resolve chargebacks by working with account and affiliated parties
Call on past due accounts regarding delinquent invoices
Transfer of payment or credit memo balances from one account/brand to another
Process credits for SHR (special handling requests) Discounts, Pricing Errors, Sales Adjustments Non-Merchandise credit only
Write up credit memos – Must have detail description transferring TO with where credit to be applied (invoice number and amount) / FROM acct debating CM # or Payment Reference and amount
Must have detail description as to why credit memo is being issued on CM form

Write up Debit memos – Must have detail description and proper coding
Qlikview report showing all accounts for all brands/companies

Check request/refunds – Must enter and maintain check/debit memo information on Check Request/DM log form, located on collections dept shared drive

Credit’s, debit’s and check requests are to be submitted to shared services controller
Identify and apply unapplied cash and credits – submit aging of account, identify the payments/credits with the invoices they are to be applies to. If an invoice is paid already, contact the customer to inform and request authorization to apply to another invoice
Maintain and reconcile promo invoicing
 
REQUIRED EXPERIENCE/SKILLS/EDUCATION:
2 years’ experience in an admin or customer service role
Excel proficiency
Detail oriented
Highly developed reconciliation skills
Highly developed interpersonal skills and develop strong team culture
Outstanding communication, presentation, negotiation and influence skills to converse and deal effectively with a broad range of internal and external customers
A high level of initiative, self-motivation, work independently
Ability to address multiple issues a day
Advanced computer literacy
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1501 Lincoln Blvd.#1014 Venice, CA. 90291