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Huntington Beach, CA

Full-time | Finance

About the job

COMPANY OVERVIEW:                                                                      
Boardriders, Inc., is the world’s leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories for Boardriders around the world. The Company’s apparel and footwear brands, represent a casual lifestyle for young-minded people who are inspired by a passion for outdoor action sports. The Company’s Quiksilver, Billabong, Roxy, DC Shoes, RVCA, Element, VonZipper, Xcel, Kustom and Palmers brands have authentic roots and heritage in surf, snow and skate. With approximately 10,000 team members globally, the Company’s products are sold in more than 110 countries in a wide range of distribution, including surf shops, skate shops, snow shops, its proprietary Boardriders stores and other Company-owned retail stores, select department stores and through various e- commerce channels.
 
“Boardriders is an Equal Opportunity and Affirmative Action Employer including:  Minorities/Women/Individuals with Disabilities/Protected Veterans”
 
SUMMARY:
 The AR Coordinator will be responsible for the collection of invoices on delinquent accounts and resolutions of chargebacks
 
RESPONSIBILITIES:
Chargeback’s – Resolve chargebacks by working with account and affiliated parties
Call on past due accounts regarding delinquent invoices
Transfer of payment or credit memo balances from one account/brand to another
Process credits for SHR (special handling requests) Discounts, Pricing Errors, Sales Adjustments Non-Merchandise credit only
Write up credit memos – Must have detail descriptin transferring TO with where credit to be applied (invoice number and amount) / FROM acct debating CM # or Payment Reference and amount
Must have detail descriptin as to why credit memo is being issued on CM form

Write up Debit memos – Must have detail descriptin and proper coding
Qlikview reprt showing all accounts for all brands/companies

Check request/refunds – Must enter and maintain check/debit mem information on Check Request/DM log form, located on collections dept shared drive

Credit’s, debit’s and check requests are to be submitted to shared services controller
Identify and apply unapplied cash and credits – submit aging of account, identify the payments/credits with the invoices they are to be applies to. If an invoice is paid already, contact the customer to inform and request authorization to apply to another invoice
Maintain and reconcile promo invoicing
 
REQUIRED EXPERIENCE/SKILLS/EDUCATION:
2 years’ experience in an admin or customer service role
Excel proficiency
Detail oriented
Highly developed reconciliation skills
Highly developed interpersonal skills and develop strong team culture
Outstanding communication, presentation, negotiation and influence skills to converse and deal effectively with a broad range of internal and external customers
A high level of initiative, self-motivation, work independently
Ability to address multiple issues a day
Advanced computer literacy
 
View Company Profile
1501 Lincoln Blvd.#1014 Venice, CA. 90291