Boardriders:
ECOMMERCE MERCHANDISING SPECIALIST - TEMPORARY Job in Huntington Beach, CA
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Huntington Beach, CA
Full-time | Ecommerce
About the job
COMPANY OVERVIEW:
Boardriders, Inc., is the world’s leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories for Boardriders around the world. The Company’s apparel and footwear brands, represent a casual lifestyle for young-minded people who are inspired by a passion for outdoor action sports. The Company’s Quiksilver, Billabong, Roxy, DC Shoes, RVCA, Element, VonZipper, Kustom and Palmers brands have authentic roots and heritage in surf, snow and skate. With approximately 10,000 team members globally, the Company’s products are sold in more than 110 countries in a wide range of distribution, including surf shops, skate shops, snow shops, its proprietary Boardriders stores and other Company-owned retail stores, select department stores and through various e- commerce channels.
"Boardriders is an Equal Opportunity and Affirmative Action Employer including: Minorities/Women/Individuals with Disabilities/Protected Veterans”
SUMMARY:
The Ecommerce Merchandising Specialist is responsible for executing the ecommerce merchandising strategies and maintain reporting across all brand sites. This role will support in executing the day-to-day merchandising tasks, as well as identify opportunities to optimize the experience for the end consumer and support ad hoc requests. This role will serve as a multi-brand function, partnering with the director and ecommerce merchants to drive site and consumer-centric activities with a focus on reporting, analytics and ad hoc requests.
RESPONSIBILITIES:
Provide weekly and ad hoc reporting on merchandise life-cycle reporting (styles “live”, image status, season activation status, copy complete, etc.)
Report, moderate and drive insights for all brands on customer feedback pertaining to reviews and ratings leveraging third-party partner, Yotpo.
Execute search insights and reporting using Adobe Analytics for all brands.
Support end to end setup of all promotions across the brands in salesforce for the site, set up, QA to executing product discounts and eventual deactivation.
Support execution of launching new websites across brands specifically import of salesforce data and QA activites.
Review web analytics reports to provide data and insights on category performance / navigation performance / and overall funnel reporting to drive consistent updates to site to improve traffic, conversion and sales.
Support marketing activity and product selection ensuring all marketed items and assets are properly sequenced, scheduled and published live on site with a best in class item page.
Participate in various weekly business calls with global/regional business partners.
REQUIRED EXPERIENCE/SKILLS/EDUCATION:
Bachelors degree, or equivalent.
1-2 years ecommerce and/or product merchandising experience.
Detail oriented, with excellent follow-through skills.
Demonstrate the organizational ability to facilitate multi-tasking in a fast-pace environment.
Ability to think creatively with customer first mindset.
Solution-driven problem solver.
Collaboratively work with cross functional teams and peers.
Professional verbal and written communication skills
Ability to execute to timelines and provide timely solutions.
Understand the brand customer and user demographic.
Proficient in Microsoft Office Applications, especially Excel.
Ability to perform work onsite in the Huntington Beach office full-time pending state, local, and Company return-to-work guidance during and after the COVID-19 pandemic.
PREFERRED EXPERIENCE/SKILLS:
Experience in Sales Force Commerce Cloud (Demandware).
Experience with Adobe (Omniture), Atlassian (JIRA) and Project Mgmt Tools (ClickUp)
Experience in the brand lifestyle industry; work within a vertical ecommerce environment and for a brand that operates in all channels of wholesale, retail, ecommerce and marketplaces.
Boardriders, Inc., is the world’s leading action sports and lifestyle company that designs, produces and distributes branded apparel, footwear and accessories for Boardriders around the world. The Company’s apparel and footwear brands, represent a casual lifestyle for young-minded people who are inspired by a passion for outdoor action sports. The Company’s Quiksilver, Billabong, Roxy, DC Shoes, RVCA, Element, VonZipper, Kustom and Palmers brands have authentic roots and heritage in surf, snow and skate. With approximately 10,000 team members globally, the Company’s products are sold in more than 110 countries in a wide range of distribution, including surf shops, skate shops, snow shops, its proprietary Boardriders stores and other Company-owned retail stores, select department stores and through various e- commerce channels.
"Boardriders is an Equal Opportunity and Affirmative Action Employer including: Minorities/Women/Individuals with Disabilities/Protected Veterans”
SUMMARY:
The Ecommerce Merchandising Specialist is responsible for executing the ecommerce merchandising strategies and maintain reporting across all brand sites. This role will support in executing the day-to-day merchandising tasks, as well as identify opportunities to optimize the experience for the end consumer and support ad hoc requests. This role will serve as a multi-brand function, partnering with the director and ecommerce merchants to drive site and consumer-centric activities with a focus on reporting, analytics and ad hoc requests.
RESPONSIBILITIES:
Provide weekly and ad hoc reporting on merchandise life-cycle reporting (styles “live”, image status, season activation status, copy complete, etc.)
Report, moderate and drive insights for all brands on customer feedback pertaining to reviews and ratings leveraging third-party partner, Yotpo.
Execute search insights and reporting using Adobe Analytics for all brands.
Support end to end setup of all promotions across the brands in salesforce for the site, set up, QA to executing product discounts and eventual deactivation.
Support execution of launching new websites across brands specifically import of salesforce data and QA activites.
Review web analytics reports to provide data and insights on category performance / navigation performance / and overall funnel reporting to drive consistent updates to site to improve traffic, conversion and sales.
Support marketing activity and product selection ensuring all marketed items and assets are properly sequenced, scheduled and published live on site with a best in class item page.
Participate in various weekly business calls with global/regional business partners.
REQUIRED EXPERIENCE/SKILLS/EDUCATION:
Bachelors degree, or equivalent.
1-2 years ecommerce and/or product merchandising experience.
Detail oriented, with excellent follow-through skills.
Demonstrate the organizational ability to facilitate multi-tasking in a fast-pace environment.
Ability to think creatively with customer first mindset.
Solution-driven problem solver.
Collaboratively work with cross functional teams and peers.
Professional verbal and written communication skills
Ability to execute to timelines and provide timely solutions.
Understand the brand customer and user demographic.
Proficient in Microsoft Office Applications, especially Excel.
Ability to perform work onsite in the Huntington Beach office full-time pending state, local, and Company return-to-work guidance during and after the COVID-19 pandemic.
PREFERRED EXPERIENCE/SKILLS:
Experience in Sales Force Commerce Cloud (Demandware).
Experience with Adobe (Omniture), Atlassian (JIRA) and Project Mgmt Tools (ClickUp)
Experience in the brand lifestyle industry; work within a vertical ecommerce environment and for a brand that operates in all channels of wholesale, retail, ecommerce and marketplaces.