Columbia Sportswear, Inc.:
HR Shared Services Operations Manager Job in Burlington, VT
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Burlington, VT
Full-time | Operations
About the job
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OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.
At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground.
Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: Its perfect. Now make it better. As pioneers of relentless improvement, we are constantly evolving.
We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
And we believe in you.
ABOUT THE POSITION
Columbia Sportswear Companys Human Resources organization aims to advance company strategy and connect talented people with their passions through work and a life outside. We need passionate people to create exceptional products, differentiated consumer experiences and to grow the business. Our teams ensure the companys success by focusing on attracting and retaining diverse talent, building organizational effectiveness, and supporting the mental, physical, social and financial wellbeing of all employees.
As Columbia Sportswears HR Shared Service (SS) Operations Manager you will be responsible for the management and guidance of the SS administration team, delivering operational and tactical services to the organization. Here you will utilize your expertise across core HR functional areas to oversee day to day operations, coach team members and evaluate global HCM processes and practices. You will take ownership of process excellence initiatives related to lifecycle operations holistically and analyze trends to ensure we scale with our business needs and growth. You will partner heavily with local and international stakeholders to strategize, prioritize and drive initiatives that elevate employee experience.
HOWYOULLMAKE A DIFFERENCE
Manage day to day team activities and ensure compliance with processes, controls, and SLAs. Create and execute a training plan for the team (both new and existing) to ensure optimum performance and consistency in delivery through oversight and coaching
Evaluate and lead process design initiatives related to global HCM, partnering with stakeholders across the organization to continually monitor for optimization.
Establish process performance KPIs then monitor, measure and provide feedback on performance to help evaluate efficiencies.
Coordinate reporting and data collating for internal or external stakeholders, including summarization and analysis of trends and regulatory reporting. Makes recommendations to business partners based on this data
Keep up to date on regulatory changes that affect related processes and refers to knowledge base and resource information for processing. Partner with HR Compliance Program Manager on updates and trends impacting the operations area and plans to address
Develop strong relationships with key stakeholder groups (COEs, HRBPs, GHRS, GIS, Business Leaders, other support staff) and collaborate on operational trends and improvements
Participate in system upgrades, enhancements and program launches to ensure support and compliance protocols are aligned
Manage external vendors including selection, vendor relationship, and invoice reconciliation in partnership with procurement
YOU ARE
A passionate team leader with a work hard/play hard attitude
Opinionated about HCM processes and obsessed by employee experience
Adaptable and can work well through seasonal ups and downs
A strong communicator and relationship builder with focus on stakeholder partnership
YOUHAVE
Never seen a process you cant optimize even more
Experience overseeing lifecycle activities in a large, global environment
Technical savvy with a large range of solutions, such as HCM, Microsoft products, etc.
A process excellence mindset, and preferably some experience with RPA, AI, etc.
Coaching skills that enable you to grow, guide and utilize a high performing team to achieve the organizations vision
To learn more about our hiring process during COVID-19, click here.
Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.
OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.
At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground.
Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: Its perfect. Now make it better. As pioneers of relentless improvement, we are constantly evolving.
We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.
And we believe in you.
ABOUT THE POSITION
Columbia Sportswear Companys Human Resources organization aims to advance company strategy and connect talented people with their passions through work and a life outside. We need passionate people to create exceptional products, differentiated consumer experiences and to grow the business. Our teams ensure the companys success by focusing on attracting and retaining diverse talent, building organizational effectiveness, and supporting the mental, physical, social and financial wellbeing of all employees.
As Columbia Sportswears HR Shared Service (SS) Operations Manager you will be responsible for the management and guidance of the SS administration team, delivering operational and tactical services to the organization. Here you will utilize your expertise across core HR functional areas to oversee day to day operations, coach team members and evaluate global HCM processes and practices. You will take ownership of process excellence initiatives related to lifecycle operations holistically and analyze trends to ensure we scale with our business needs and growth. You will partner heavily with local and international stakeholders to strategize, prioritize and drive initiatives that elevate employee experience.
HOWYOULLMAKE A DIFFERENCE
Manage day to day team activities and ensure compliance with processes, controls, and SLAs. Create and execute a training plan for the team (both new and existing) to ensure optimum performance and consistency in delivery through oversight and coaching
Evaluate and lead process design initiatives related to global HCM, partnering with stakeholders across the organization to continually monitor for optimization.
Establish process performance KPIs then monitor, measure and provide feedback on performance to help evaluate efficiencies.
Coordinate reporting and data collating for internal or external stakeholders, including summarization and analysis of trends and regulatory reporting. Makes recommendations to business partners based on this data
Keep up to date on regulatory changes that affect related processes and refers to knowledge base and resource information for processing. Partner with HR Compliance Program Manager on updates and trends impacting the operations area and plans to address
Develop strong relationships with key stakeholder groups (COEs, HRBPs, GHRS, GIS, Business Leaders, other support staff) and collaborate on operational trends and improvements
Participate in system upgrades, enhancements and program launches to ensure support and compliance protocols are aligned
Manage external vendors including selection, vendor relationship, and invoice reconciliation in partnership with procurement
YOU ARE
A passionate team leader with a work hard/play hard attitude
Opinionated about HCM processes and obsessed by employee experience
Adaptable and can work well through seasonal ups and downs
A strong communicator and relationship builder with focus on stakeholder partnership
YOUHAVE
Never seen a process you cant optimize even more
Experience overseeing lifecycle activities in a large, global environment
Technical savvy with a large range of solutions, such as HCM, Microsoft products, etc.
A process excellence mindset, and preferably some experience with RPA, AI, etc.
Coaching skills that enable you to grow, guide and utilize a high performing team to achieve the organizations vision
To learn more about our hiring process during COVID-19, click here.
Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.