Columbia Sportswear, Inc.:
Retail Training & Communication Manager Job in Burlington, VT

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: Its perfect. Now make it better. As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.


ABOUT THE POSITION

The North America Direct-to-Consumer (DTC) team focuses on our outlet, brand, and employee stores within the US and Canada. From merchandising to retail marketing to retail operations,there is a highly collaborative team working behind the scenes to ensure our consumers have a positive experience in our stores.

The Retail Operations Training and Communications Manager supports Direct-to-Consumer stores across North America with a blend of training and communications expertise. This position is responsible for developing strategic programs that inspire and drive employee development as well as streamlining information sharing between our corporate teams and retail stores. This person will lead a team that designs initiative and role-based training curriculum and ensure our stores have the information they need to drive business results.


HOWYOULLMAKE A DIFFERENCE
Coaches, develops, and motivates employees to perform and contribute to Columbia Sportswear Company. Effectively manages day-to-day activities to accomplish team goals and makes decisions to achieve business results, directs cross-functional teams to maintain accurate and relevant content on the CSC retail portal.
Manages and leads functional team members to develop and maintain training programs and curriculum designed to develop retail employees; leverages various design methodologies and partners across the organization to develop structure and content.
Effectively manages communication between corporate partners and retail field leadership including retail store teams; engages leaders across the organization to drive accountability to process execution.
Leads the development of training and communication strategies that support the implementation of new processes, systems, and tools; utilizes organizational change management tools and best practices to drive adoption and ensures communication plans include relevant teams and stakeholders.
Leads team responsible for defining business and functional requirements for new tools and system.
capabilities within discipline; manages functional prioritization and partners with technology teams to implement tools and system changes.
Partners with functional leader to define and develop organizational strategy, influences senior leaders to gain buy-in and support.
Performs other duties as assigned.


YOU ARE
Skilled in organizational change management
Strong interpersonal presentation and facilitation skills to effectively operate in cross-functional environment
Effective communicator both verbally and written, with employees at all levels of the organization


YOUHAVE
Bachelors degree in Learning and Development, Communications or related discipline
Expertise in Microsoft Office Suite (Excel, Word, Project, Power Point) required
Experience leading and managing a cross-functional team to deliver results
Solid project management experience preferred including strong organizational skills and the ability to manage multiple, competing priorities
Advanced experience designing and developing training curriculum
Certification in Human Centered Design or Design Thinking Methodology preferred
Strong retail business acumen preferred


To learn more about our hiring process during COVID-19, click here.

#LI-HS1






Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.


This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.


At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.