Columbia Sportswear, Inc.:
Sr Marketplace Ops Analyst Job in Burlington, VT
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Burlington, VT
Full-time | Information Technology
About the job
As the Sr Marketplace Ops Analyst for Columbia Sportswear you will understand and document as is and create, implement and support to be functional and cross-functional business processes and tools to support Columbias strategic initiatives and operational excellence. You will be responsible for supporting the eCommerce business within the Direct to Consumer organization. The primary focus area is eCommerce order fulfilment process. Other focus areas include Merchandising, master data processes as well as reporting.
Responsibilities:
Collect data to identify root cause of problems; propose and enable solutions.
Create business process and data flows to validate existing issues.
Develop, validate and articulate business, functional and system requirements.
Collaborate with cross functional teams to develop and implement functional and/or technical solutions to achieve the desired end state.
Perform continuous reviews to align processes with changing business conditions.
Work with the calendar management team to insure process improvements are identified and implemented.
Use modelling techniques to create business process and data flows.
Lead group and individual cross functional interview sessions to gather and elicit information from functional managers and their staff on supply chain business processes.
Create and deliver presentations and/or training to all levels of Columbia staff, from functional business managers to executives.
Be accountable to Cross-Functional Business Process Owner for testing activities, including writing end-to-end scenarios, data coordination and preparation, test execution, defect follow-up and resolution.
Work with the enterprise architect to ensure systems are compliant with the overall architecture.
Requirements:
Bachelors Degree in Business, Supply Chain or Computer Science or equivalent experience. Certification in Process Redesign Methodology: Six Sigma or Lean is desirable.
5-8 years of experience as a business process analyst or relevant business experience
1-2 years of experience in ERP Project implementation (including testing, cutover, validation and production support) preferred
eCommerce or retail experience preferred
Strong understanding of eCommerce order fulfilment process
Solid knowledge of principles, concepts, and theories within supply chain and eCommerce functionalities and ability to train & develop other team members on this knowledge
The ability to organize, lead and conduct individual and cross functional group interviews to gather information about current business process and to translate and articulate the information captured in the interviews into process models.
Work comfortably with IT as solutions are developed (interfaces, trouble shooting, understanding some system challenges).
Ability to work at a detailed level (validating converted data, etc.) as well as at a higher level (creating & delivering training materials, organizing and leading meetings).
Ability to learn new tools and environments quickly Demandware, JDA, SAP etc.
#LI-AB1
Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one for over 70 years, constantly working to perfect the art and enjoyment of the greater outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that offers them much more than just a paycheck.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.
Responsibilities:
Collect data to identify root cause of problems; propose and enable solutions.
Create business process and data flows to validate existing issues.
Develop, validate and articulate business, functional and system requirements.
Collaborate with cross functional teams to develop and implement functional and/or technical solutions to achieve the desired end state.
Perform continuous reviews to align processes with changing business conditions.
Work with the calendar management team to insure process improvements are identified and implemented.
Use modelling techniques to create business process and data flows.
Lead group and individual cross functional interview sessions to gather and elicit information from functional managers and their staff on supply chain business processes.
Create and deliver presentations and/or training to all levels of Columbia staff, from functional business managers to executives.
Be accountable to Cross-Functional Business Process Owner for testing activities, including writing end-to-end scenarios, data coordination and preparation, test execution, defect follow-up and resolution.
Work with the enterprise architect to ensure systems are compliant with the overall architecture.
Requirements:
Bachelors Degree in Business, Supply Chain or Computer Science or equivalent experience. Certification in Process Redesign Methodology: Six Sigma or Lean is desirable.
5-8 years of experience as a business process analyst or relevant business experience
1-2 years of experience in ERP Project implementation (including testing, cutover, validation and production support) preferred
eCommerce or retail experience preferred
Strong understanding of eCommerce order fulfilment process
Solid knowledge of principles, concepts, and theories within supply chain and eCommerce functionalities and ability to train & develop other team members on this knowledge
The ability to organize, lead and conduct individual and cross functional group interviews to gather information about current business process and to translate and articulate the information captured in the interviews into process models.
Work comfortably with IT as solutions are developed (interfaces, trouble shooting, understanding some system challenges).
Ability to work at a detailed level (validating converted data, etc.) as well as at a higher level (creating & delivering training materials, organizing and leading meetings).
Ability to learn new tools and environments quickly Demandware, JDA, SAP etc.
#LI-AB1
Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one for over 70 years, constantly working to perfect the art and enjoyment of the greater outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that offers them much more than just a paycheck.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.