The Director of Supply Chain Operations is a key member of leadership team of the Columbia Japan Subsidiary. This position works closely with the General Manager and other members of the Subsidiarys senior management team to establish long-term and seasonal Go-To-Market strategies and is responsible for executing the strategic and tactical operational plans for Columbia Sportswear Japan. In addition, this position is responsible for development and implementation of policies, processes, and procedures designed to support sales and profitability targets. Finally, this position is a liaison with Columbia Sportswear corporate senior management team, ensuring the subsidiarys operations are consistent with overall corporate goals
Oversee the functional areas of overall supply chain such as Planning, Distribution, Inbound logistics and Account Operation. Ensure productive working relationships and operational efficiency within and especially between these groups.
Work closely with the General Manager and members of Senior leadership team to translate regional Go-To-Market strategies into operational initiatives and coordinate planning and implementation of these initiatives within the functional areas
Improve the operational systems, processes and policies in support of organizations goals-- specifically, increase effectiveness and efficiencies as well as support better management reporting and information flow
Manage planning processes to achieve high forecast accuracy and on-time order fulfilment. Provide direction to team in establishing and managing detailed forecast, inventory, purchase and delivery plans at the category level. Lead the collaborative forecasting process each season to develop consensus forecast at the category and SKU level through partnering with both commercial and merchandising. Drive seasonal buying budget process and own regional inventory metrics to ensure balanced sales growth and inventory turn
Represent Japan business to partner with global team in advancing omni planning initiative in Japan from process design, system testing, user training, and seasonal execution to ensure successful adoption in Japan
Partner with GM and cross functional stakeholders to determine omni channel roadmap and drive the implementation of omni channel initiative to enhance consumer experience with right product with right quantity at the right time
Manage 3PL logistics and DC operation provider to achieve KPI and distribution cost target and balance service level requirement vs. cost equation. Ensure goals and objectives are established and executed on time and on budget. Mentor the logistics team to enable increased competency and accountability. Optimize DC layout, inbound/outbound operation, and logistics services to support omni channel initiative across offline and online channel in the entire marketplace
Monitor order management process and bulk orders from all channels to ensure timely product allocation and shipping in maximizing on time delivery and fill rate
Provide analysis, information and recommendations to drive cross-categorical and cross-functional decisions. Work with Merchandising and Sales Management to gain consumer and market feedback, and develop category trend and market analysis
Collaborate with global supply chain operation team to implement best practices and operational initiatives. Provide leadership in determining gaps and opportunities in the effectiveness of regional and/or global planning systems and processes
Performs other duties as assigned
Education - Bachelors degree or above in Business Administration, Economics or related field
Experience - 10-15 years of related Supply chain and management experience in apparel/footwear planning, logistics and distribution emphasizing some or all of following functions: demand/supply planning, production/inventory planning, logistics, distribution, account operation, or information systems.
Level(s) and type(s) of specific subject knowledge and proficiencies
KSAsKnowledgeExpert knowledge of all aspects of supply chain management; demand and supply planning, purchasing, inventory management, logistics, warehousing
Sound knowledge in overall Go-To-Market process; product development, sourcing, production, quality control, sales & marketing
Business acumen in direct to consumer business and market environment
Financial knowledge to understand business status for making right decision
Demonstrated experience in independently leading complex supply chain projects (i.e. RFPs, logistics initiatives, planning system roll out, etc.)
Experience in implementing or using industry leading planning application (e.g. JDA)
SkillsExcellent analytical and negotiation skills are required
Demonstrated ability to improve processes that enhance revenue and profitability
Self-starter with an inquisitive nature to solve problems in a collaborative nature
Ability to operate in both strategic and tactical environments
Proven leadership skills in building and managing multi-functional teams
Collaborative leadership style with cross functional partners and ability to gain cross functional alignment in achieving the common goal
AttitudeDelivering business results under pressure and relentless efforts to performance improvement
Flexibility, agility and open mind to changes
ResponsibilitiesCompany P&L (Gross Sales, Net Sales, Gross Margin, Operating Profit)
Inventory Cogs and Turn
% of Aged Inventory
Total Supply Chain Cost and % of Net Sales
Distribution Cost and % of Net Sales
LSP Service Level Agreement
On Time Delivery and Fill Rate
Oversees Planning, Inbound Logistics, Distribution and Account Operation reporting to Senior Director of APAC Supply Chain Operations. 3 direct reports with 20 people in the team size.
Job is frequently varied and includes work assignments involving a high degree of complexity. Variety is seen in working with various departments, projects, customers, and vendors. Incumbent determines departmental policies, practices and procedures. Duties are performed with only general directions and work is checked or verified by results. Decisions are made within general company policy constraints.
Contacts are normally made with others both inside and outside the company. Internal contacts may occur with members of all departments and Columbia Sportswears corporate management team. External contacts may include customers and suppliers. Interactions tend to focus on strategic planning, problem solving, and information exchange. Communication takes a variety of forms including phone, fax, e-mail or face-to-face interaction.
Job requires hours that may occasionally exceed 8 hours per day and/or 40 hours per week. Evening meetings/weekend work occasionally required to ensure timely project completion. Some job pressure exists in the balancing of several projects with conflicting priorities. Some travel, occasionally including weekends, required.
Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest