Account Manager

Columbia Sportswear, Inc.


0 year(s)

Job Description


At Columbia, were as passionate about the outdoors as you are. And while our gear is available worldwide, were proud to be based in the Pacific Northwest, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: Its perfect. Now make it better. As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.


The North America Direct-to-Consumer (DTC) team focuses on our outlet, brand, and employee stores within the US and Canada. From merchandising to retail marketing to retail operations,there is a highly collaborative team working behind the scenes to ensure our consumers have a positive experience in our stores.

Columbia is seeking an Account Manager to help manage the day-to-day interactions with the local business community, non-profit and associations to drive strong relationships that lead to higher redemption rates and in-store traffic to assigned Employee Store. This role will include onboarding and managing existing accounts to drive up redemption rates to meet revenue objectives in a defined territory.

Onboard new accounts to ensure they are educated and able to support the distribution of Employee Store invitations to their employees

Achieve business objectives such as weeklyand monthlyKPIs and quarterly revenue numbers

Ability to provide key reporting and analysis as it relates to a variety of key performance indicators and account performance metrics weekly and ad hoc as required

Support community outreach, relationship building and account management to ensure the clients are getting what they need to drive up redemption rates for growing book of businesses of various sizes and industry, non-profits, associations and events

Ability to plan, manage and execute events that drive people to our employee stores

Performs other duties as assigned

An outstanding communicator, both written and verbally

Detail oriented with strong organizational and analytical skills

Proficient with Microsoft Excel, PowerPoint and other Microsoft Office products as well as have a high level of comfort with technology

Self-motivated with the ability to multi-task and work both independently and collaborate with various types of teams

Bachelors degree in Marketing, Business and/or Finance

Minimum of 3-5 years as an individual contributor to hit quotas in sales and account management

Proven ability to achieve quotas and forecast accurately

Extensive experience with high volume account management, various size groups, high touch customer service and ability to adapt to customers as needed

High level of comfort and experience using LinkedIn and proven ability to network, attract, build and maintain strong business relationships

Strong interpersonal, communication and presentation skills

To learn more about our hiring process during COVID-19, click here.


Columbia Sportswear Company and our portfolio of brands, including Columbia, SOREL, Mountain Hardwear and prAna, know a thing or two about adventures. After all, we've been on one since 1938, working to perfect the art of enjoying the outdoors. Behind everything we make is an employee who's found that the greatest adventure starts with joining a company that strives to do the right thing.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

At Columbia Sportswear Company (CSC), we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. CSC believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business need.