2 year(s)
Full-Time
$19.10 - $27.00 per Hour


Job Description
Are you looking to help lead and develop a team of individuals to ensure a best in class fulfillment experience is delivered for Zumiez.com? Do you have great team development and process optimization experience? If so don't hesitate to apply to the Supervisor position for our WEB/ECF Team, consisting of 3SXTY Brand Solutions and Fulfillment services. As a Supervisor of this team, you will help build and develop a staff that is cross functional in all operational areas while creating strong working relationships with our brand partners and home office teams.

MISSION & SCOPE:
The ECF Operations Supervisor plans, organizes, and coordinates the activities of ECF Operations personnel.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Operations Duties:
• Plans and coordinates work flow of the inbound or outbound departments.
• Trains, motivates, monitors, and evaluates performance of team members. Monitors and ensures productivity and accuracy standards are maintained throughout their appropriate department.
• Drives throughput in non-production areas using S.M.A.R.T goal setting
• Publishes and reviews results and goals with team members
• Issues written and oral instructions to personnel to ensure conformance to policies and procedures.
• Develops team leads to effectively oversee the daily job tasks of their assigned associates.
• Examines and standardizes procedures to improve efficiencies of workers.
• Coordinates workflow and priorities across multiple departments and business units within the organization
• Communicates with brand partners
• Reviews and ensures all paperwork and daily assignments are completed in allotted time frame (i.e. time clock corrections, attendance, daily productivity)
• Ensures accuracy of sales, adjustments, postings, and transfers entered into systems
• Maintains an appropriate staffing level within their area to accomplish the Distribution Centers goals.
• Other duties as assigned.

Core Responsibilities
• Motivate, develop, and direct people as they work, identifying the best people for the job.
• Monitor and assess performance of individuals, and organization, to make improvements or take corrective action.
• Problem-solve and identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Manage one's own time and the time of your subordinates.
• Conduct tests and inspections of products, services, or processes to evaluate quality and/or performance.
QUALIFICATIONS & REQUIREMENTS:
• Min 2+ years Fulfillment or Distribution Center Experience
• High School diploma or GED is required
• Comfortable in a deadline driven environment with rapidly changing priorities and a high volume of projects
• Ability to learn quickly, react promptly, and reprioritize efficiently in response to changing needs and situations
• Demonstrated initiative, creative problem-solving and organization skills
• Consistent positive attitude and an entrepreneurial spirit

PHYSICAL DEMANDS & WORK ENVIRONMENT:
• Ability to lift from floor to above the head, 50 lbs. frequently, and 75 lbs. occasionally, throughout work shift
• Must be able to stand/walk for up to 10-12 hours
• Must be willing and able to frequently push, pull, squat, bend, and reach
• Must be able to climb and descend stairs/ladders
• Ability to work in warehouse environment with constant exposure to loud machinery
• Ability to work in extreme temperatures, both indoors and outdoors
401(k)
Employee discount
Health Insurance (Vision, Dental, Medical)
Paid Time Off