Communication 101: Following Up to Follow Through (read it on Malakye.com)
Why Read It? Because no one likes to be left hanging.
- Follow up dictates the outcome of the task.
Often times, people fail to follow up because they are busy and forget, which appears inconsiderate.
Timeliness is key to follow up.
"Our lack of follow up says more about us and our ability to handle issues than the situation at hand. When done right and practiced regularly, following up is an essential skill to resolve problems, maintain strong relationships, and communicate ourselves clearly and positively."
How to Effectively Communicate with Different Brain Types (read it on entrepreneur.com)
Why Read It? Because knowing what type of person you are talking to determines what information should be presented first.
- There are essentially 8 different brain types and it's important to know how each of them process information.
Knowing your audience whether it's one person over email, or a group of people in a live setting, is the most important part of effective communication.
It is normal for people to change from external processing to internal processing once the information they need has been presented.
"So when speaking or even writing an email, letter or webpage content, it's important to communicate information in this order: what, when, why, who, how, where and then everything else."