Industry News 3/23/2016

Tahoe Donner Promotes ‘Chelle Sonder to Member Services Manager

Tahoe Donner has recently named ‘Chelle Sonder as the new Member Services manager, responsible for leading and overseeing the Member Services department in providing information to property owners, guests, and the public regarding all Tahoe Donner operations, services and activities.

Sonder brings with her five years of experience in the Member Services department. She enjoys interacting with Tahoe Donner members and guests while providing quality customer service.

“It’s a fun office! I enjoy seeing families that I have known for years, both local and second homeowners, enjoy the wonderful programs that Tahoe Donner has to offer,” Sonder said. “I like to try to make people smile and laugh even when they stop in for a routine errand.”

With spring and summer around the corner, Sonder is focused on getting operations dialed in to handle an increased volume of guests. “My focus is building a strong team that can service the members, guests, and public efficiently,” Sonder said. “I really want teamwork in the office.”

Prior to joining the Member Services team, Sonder managed the Tahoe Donner Day Camps programs in the summer and the Snowflakes Ski School at the Tahoe Donner Downhill Ski Area in the winter. 

“’Chelle has been an asset and a valuable team member to the Member Services department,” said Brinn Talbot, director of marketing and membership services. “I expect that the transition into her new role as manager will be seamless and her leadership will help enhance the level of service offered to our members.”

As a resident of Tahoe Donner for 20 years, when not providing excellent service to Tahoe Donner members and guests, ‘Chelle can be found outdoors enjoying the Sierra. “I love gardening, as well as skiing and hiking. My husband and I can often be found out on the Tahoe Donner trails,” Sonder said.

Member Services is located within Northwoods Clubhouse and is open seven days a week from 8 a.m. – 5 p.m. to assist members and the public in person or by phone at 530-587-9400, ext. 0.