Skate

Snow

Surf

Account Manager

•	Processing orders
•	Confirming costing
•	Confirming bill of materials
•	Customer relations
•	Communicate production status with customers
•	Problem solving on all production issues
•	Coordinate operations and activities to ensure they run in a smooth and efficient manner, which maximizes sales, earnings and customer satisfaction

* Provided project coordination between multiple vendors and internal technical staff ensuring overall accountability for the successful implementation of interfaces within the client's environment.
* Create and maintain order flow for worldwide accounts
* Responsible for processing EDI to include  850, 855, 856, 860, 865, FTP, QRS, creates pick tickets and manifests.
* Managed pre-production coordination, to include verifying incoming purchase orders, order entry and maintenance, and other supplies as necessary for each order.
* Collaborate with sales reps to ensure all orders are sent over correctly with pricing, descriptions and colors to avoid order errors and chargebacks. 
* Review any discrepancies and follow up with the account and provide proper documentation.  
* Managed multiple tasks without compromise of quality or productivity; work effectively with little to no supervision; used sound organizational skills to achieve results that surpass company goals and objectives.

EDI Analyst

• Create and maintain order flow for Major Accounts
• Pre-production coordination which includes but is not limited to confirming the incoming purchase orders are correct order entry and maintenance, price ticket and other supplies necessary for each order, filing, faxing, copying, timely follow-up.
• Coordinate with production and printers to ensure that product is shipped on time and packed correctly. 
• Work with sales reps to ensure that all orders are sent over correctly with pricing, descriptions and colors to ensure the orders are sent out correctly. 
• Route and schedule all shipments.  
• Review any discrepancies and follow up with the account and proper documents.  
• Attend trade shows to assist in set up, sales and marketing

Operations

responsibilities range from and not limited to running sales reports, meeting with production to review cuts verses orders entered, keeping all sales reps informed of daily changes to our ever growing brand, fielding and answering customer service calls, updating list of accounts for our website, assisting in sales forecasting, creating spread sheets and sales tools, and assisting sales representatives and sales manager in anyway shape or form.

EVP Sales Assistant

Maintain all East Coast accounts and reps, this includes order entry for at once product and pre-book orders, ra requests and discrepancies on shipments also including all clerical work.  Process all Roes downloads from reps with confirmations. Travel to all trade shows to build repertoire with accounts and outside reps.

In-House Customer Service Rep

Handle all customer service for United States, this includes order entry for at once product and pre-book orders, ra requests and any discrepancies on shipments.  Process all EDI orders from major accounts. Coordinate with reps on a daily bases to expand business.

Responsible for managing customer accounts and making sure that everything being shipped out of the warehouse is up to par.  Work along side world wide sales reps on a daily basis to ensure they are providing the best services to our customers, in which will in return represent our company.  Handle all customer relations which include an array of diverse matters such as and not excluding; Customer complaints with their sales reps, defective merchandise, ensuring the accounts stock is rotated in a productive manner, filling stock, filing, invoicing, maintaining a person-to-person relationship with each and every account and handling challenging issues that arise with patience and finesse.

Find out detailed information about Natasha Ryan, Account Manager in Costa Mesa, CA

Natasha Ryan: Account Manager in Costa Mesa, CA

Natasha Ryan

Liquid graphics

Melmarc Products

Four Seasons Design

Trinity Products

BB Dakota

Rip Curl

Ezekiel

Black Flys

Orange Coast College