Snow

Bike

Surf

Consultant

Marketing consulting for the action sports industry.

Managed and maintained all aspects of a marketing and advertising department.  Organized and coordinated all projects.
Created and executed marketing, promotional and sales campaigns for new and existing products.
Primary contact for public relations that includes press releases, editorials, technical assistance and advertising.
Negotiated contracts for advertising rates and payment terms with television, magazines and newspapers.
Provided art direction and supervision to the Graphic Designer.  Critiqued and approved ad layouts.
Responsible for corporate sponsorship that included Robby Gordon, Greg Adler Racing and Coyne Motorsports.
Wrote and edited copy and provided images for website, product catalogs, advertisements and marketing collateral material.  
Organized and coordinated trade and consumer shows (ex. SEMA, Off Road Expo, Dirt Expo, etc.)
Created and distributed technical bulletins in support of product.

MARKETING DIRECTOR

Managed global sales and market growth including advertising, website, and catalog.
Budget development and control, including sales revenue, gross margins, and expenses.  Increased revenue by 20%.
Tracked and reported sales activity. Identified trends and areas of potential growth. Added two new product lines.
Provided direction and supervision to the Sales and Marketing Manager in achievement of sales goals.
Implemented new policies and procedures to streamline daily operations. Improved customer service. 
Developed new products in a Product Development Manager capacity.  Displayed new products at tradeshows.
Coordinated vendor resources to decrease production lead times. Negotiated pricing and payment terms.
  Developed quality control protocol for vendor qualification and product inspection.

GENERAL MANAGER

Managed Technical Services Group to efficiently repair product returned for service.
Direct supervisor for Product Technical Rep., International Distributor Rep., Collateral Rep. and Web Site/E- mail Rep..
Created service procedures/policies for existing and new product resulting in increased efficiency and product support.  
Established 48-hour repair turnaround and quality control guidelines, which set industry standard.  
Provided in-house training for department new hires and company personnel.
Primary interface for OEM customers on resolution of customer service issues.  Increased customer satisfaction.
Represented company at trade shows and dealer clinics in a marketing capacity.
Handled product liability issues resulting in 50% decrease in claims.

TECHNICAL SERVICES SUPERVISOR

Responsibilities covered evaluation and scheduling of repairs.  Coordinated service work to be performed.  Increased shop profitability.  
Acted as public liaison for the Service Department.
Monitored and maintained inventory levels resulting in improved daily operations.
Additional highly skilled work includes professional assembly of custom bicycles and custom wheel building.

SERVICE WRITER/SENIOR MECHANIC

Find out detailed information about Roger Partolan, Consultant in , CA

Roger Partolan: Consultant in , CA

Roger Partolan

Blue Honu

Pro Comp Suspension

Airo International

RockShox, Inc.

Wheelsmith, Inc.

San Diego State University-California State University