Bike

Moto & Powersports

Skate

Auto racing

Car shows

Bike shows

Motorcycle racing

And hiking

Customer service --Call center

I'm an ambitious young professional with a hardworking and dedicated spirit. My personality has enabled me to be very successful in the customer service realm (face to face, phone, email, and chat).I aim at providing "quality" service, and feel I am a "Jack of all trades" with an "I can" attitude.

My previous work experience and managers alike have been pleased with the results I have produced in the workforce. I am on a continuous journey to learn, grow and demonstrate my determined work ability and my ambition mind to just succeed in life


Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Acts as the commutation liaison for System Laboratories in a busy customer service center. Triage and directs all incoming and outgoing information. Take payment information and other pertinent information such as addresses and phone numbers. Provide accurate, valid and complete information by using the right methods/tools. Build sustainable relationships of trust through open and interactive communication

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Acts as the commutation liaison for System Laboratories in a busy customer service center. Triage and directs all incoming and outgoing information. Take payment information and other pertinent information such as addresses and phone numbers. Provide accurate, valid and complete information by using the right methods/tools. Build sustainable relationships of trust through open and interactive communication.

Customer service/Data entry

Attracting potential customers by answering product and technical questions; suggesting recipes, cleaning products, store locations. Opening new accounts by recording amount information. Monitoring social media for customer inquires,  complaints, and order status request. Assisting departments with technical issue calls. Assisting with updating the company website.

Customer service/Global communications

Working closely with patients and doctors to insure the patient was getting the best care. Creating new patient portal account through CS-Link. Assisting office staff with new patient profiles and demographics, requesting new patients be added to Tapestry and Nautilus. Assisting patients on finding the correct specialist and primary care doctors. Managed claim statuses, authorizations, appeals and retro authorizations

Customer service/ Patient provider's services

Providing help desk support, via face-to-face, email and over the phone for all students and faculty. Providing diagnostics and troubleshooting system issues. Providing training of hardware and new software, assisted student and faculty with password resets. Documenting all interaction through Remedy and maintained equipment inventory logs

Information technician

Find out detailed information about SHAUNNA JOHNSON, Customer service --Call center in Lakewood, CA

SHAUNNA JOHNSON: Customer service --Call center in Lakewood, CA

SHAUNNA JOHNSON

NEWEGG

Trident Dental Lab, Inc

Breville USA

Cedars-Sinai Hospital

Devry University