Moto & Powersports

Skate

Surf

Music

Writing

Gardening

Cooking

Traveling

Movies

Creating art

Reading (mainly autobiographies)

- 2 Years Infrastructure restructuring/divestiture experience
- 7 Years SDLC experience
- 12 Years Contract Management experience
-7 years training experience
- Software Functional Analyst, Finance, Marketing, Sales, Customer Service, Administrative, Property Management experience
- Retail, Telecommunications, Hospitality, Commercial Property Management, Life Sciences Industries                                     
- Superior customer liaison skills with attention to detail, handling confidential information, anticipating needs and prompt response
- Ability to communicate effectively to ensure all facets of work product are produced correctly
-Extensive documentation auditing skills
- Advance level computer skills; Outlook, Word, Excel, PowerPoint, Visio, Access, as well as a variety of industry related software. 
-Intermediate technical software configuration abilities for client implementations.
-Extensive documentation writing skills; SOPs, Work Instructions, Requirements, Functional/Technical Specifications, Correspondence, Training Presentations and other job related documentation                                                                                              



•	Managed the orchestration of investigation/resolution of blocked orders and system licensing requests. 
o	Eliminated 6 month backlog within 2 month period
o	Redeveloped tracking system, including quantifiable and automation of missing data 
o	Redeveloped metrics which allowed for tracking, trending, and root cause analysis
•	Systems owner of 6 systems which complete the full product lifecycle for all Regulatory Affairs functions; SAP (ECC/GTS), Insight 6.1 (RAD), Agile PCN, Business Objects, Enovia (SRA Module), PMDM (MDM), UDI 
o	Lead, Managed and orchestrated all facets of 6 Regulatory Change Advisory Boards(CAB) and Regulatory Operations Sub-Committee which affected my Business Unit 
o	Lead and Developed full infrastructure System Gap Analysis Lead from system/process integration projects due to multiple acquisitions. 
•	Lead and re-developed department training curriculum. 
•	Lead projects for cleansing, consolidating and harmonizing centralized metadata. 

Sr. Supervisor Regulatory Operations

•	As a part of the Nike HQ Global Infrastructure Team, participated in the Data Transformation Center Project, which included closing server hub facilities and data recovery sites to consolidate.  Project oversaw migration of 2000+ servers including virtual and physical hardware
•	Mined, cleansed and consolidated Master Inventory of servers, reworked previous BSA's master workbooks which had caused confusion?and lack of continuity for project related planning and tracking
•	Created continuity of data including; server information, incorporated project team members project work, met with server owners for requirements gathering and developed project plan with the project team
•	Developed Executive Committee dashboards related to server data status's for reporting to Project Executives and Stakeholders?
•	Supported and Developed migration planning methodology, including, server prioritization, business function prioritization, considerations/requirements for scheduling, scheduling method

Sr. Business Systems Analyst

-Full suite Contracting, Pricing and Compliance software implementations; Assess current business processes and determine best approach for improving processes through technical application and process improvement.
-Master Data Management Assessments; Assess current processes, technology, user interfaces, and determine best approach for improving overall functionality, technical support and general process improvement
-Government Pricing Assessments; Assess current GP calculation processes, determine compliance to Federal and State program regulations for calculations and troubleshoot general process's to ensure compliance to SOx and other financial regulations. Work with clients legal council on appropriate methodology for calculating required Government Pricing based on business model and regulations.
-Project and Assessment Documentation preparation; SOPs, Functional Specifications, Technical Specifications, and Requirements documentation
-As part of a project Implementation or Assessment team; Work with client onsite during implementation of software, run discovery meetings, weekly status meetings, project kick off meetings, work with all project team members and client’s departments closely to ensure project is supported and assisted to go-live
-Collection of documentation and system access to analyze and configuring software to clients requested requirements
-Budget maintenance for project; Create weekly trackers for client, work with Accounting on invoicing and ensuring reconcillation with HighPoint’s A/P department and Client Project Manager
-Support project team and client with any and all administrative tasks; Meeting invites, presentations, meeting notes, visio process flows, software design documentation, analysing outcome of discovery meetings, troubleshooting processes for improvement, share folder mainenance, documentation maintenance, IT support, support onboarding of new project member

Sr. Consultant-Business Systems Analyst

-Project coordinator for acquisition integration; Ran meetings, directed/coordinating departments with project management, funneled all aspects of communictions, managed and presented training to new company employees.
-Project Lead on Contracts Management system on Livelink; conceptualized process, developed plan, implemented program for US offices
-Project Lead on US/Canada Concur Expense tool implementation 
-Manage company contracts database; coordinated terms and execution, managed basic terms and conditions of contract, ensure appropriate documentation is tied to contracts, facilitiate tracking  for various departments. 
-Developed training on all financial and procurement process; performed training via onsite travel to various offices in US
-Process/Coordinated monthly; AMEX Reconciliation, Monthly Accruals, Purchase Order Requests 
-Managed department deadlines for financial reporting required monthly and quarterly; upheld corporate deadlines and SEC requirements 


Sr. Administrator/Project Manager

- Assisted manager of retail marketing;calendaring, projects, expense reporting, etc.
- Created databases, reporting and procedures to assist Directors and VP in streamlining information both incoming and outgoing
- Assisted in organizing marketing events; Quarterly Marketing, Presidents Club, Employee Recognition, Trade Events
- Assisted Sales and Marketing with reporting needs

Assistant to Marketing -Home 123

- Co-Managed Loan Officers (25 loan officers); Trained methods of strategic selling, escalations, and overcoming objections
- Managed company sales pipeline and worked with COO, National Sales Manager, and department managers to meet monthly funding goals and speed processes
- Created file flow process and trained processors (3 Processors); Recommended and implemented streamlining methods to enable a loan to fund faster; presented to CEO, COO, and CAO and National Sales Manager
- Structured loans to fit programs
- Assisted COO, CEO and National Sales Manager on escalated and unique loan issues

Loan Processing Manager/Assistant National Sales Manager

Independant Loan Processing Company for mortgage broker offices.

Owner/Operator

- Underwrote loans to company loan programs. Coordinate files with inside/outside sales reps.
- Apply industry/company underwriting standards to resell loans. Review files to ensure that they apply for proper loan program. Collect all documentation to move files for funding
- Liaison between corporate offices and broker ($650,000+ loans)
- Loan Processor/Sales Coordinator

Underwriter/Processing Manager

- Liaison between Coast to Coast Wireless, Inc., Nextel Communications, Inc. and all Sub-dealers
- Managed policies/procedures of Coast to Coast Wireless, Inc. and Nextel Communications

Sub-Dealer Management/Sales:

- Trained and managed 20+ self owned business selling wireless solutions in LA and San Diego markets
- Developed standardized sub-dealer program
- Achieved/maintained sub-dealers sales growth: from 30-60% achievement to 100%+ per month
- Brought on new retail stores for niche selling of Nextel products in their area-performed all ramping, sales training, and set up for store launches

Coast to Coast Wireless:

- Marketing plan coordination for Coast to Coast Wireless, Inc.
- Website development for basic customer and sub-dealer program
- Administered letters, contracts, commissions, customer issues and promotional distribution

Sr. Account Manager

- Assisted 2 LA Metro Indirect Sales Directors with all facets of Indirect Sales Channel
- Team; 8 Account Managers, 3 Support Reps, 150 Resellers and 200 Associate Resellers
- Managed 150+ Contracts; developed contract info database; contract correspondence
- Project management of contests, contract, analysis
- Purchasing/procurement for department with company credit card ($20,000/mo. Limit)
- All department events planning; marketing, trade, recognition, sporting related, etc.
- Administered and maintained 20+ reports-weekly/monthly/yearly
- Administered confidential Human Resource issues
- Additional Admin for Marketing, A.V.P., Commissions and Finance, H.R.

Executive Assistant

Keystone Ski Resort-Laundry, Housekeeping, PBX/Emergency Dispatch, Property Manager

Commercial Property Manager

PBX Operator

Find out detailed information about Sarah James,  in Yucca Valley, CA

Sarah James: in Yucca Valley, CA

Sarah James

Medtronic

Nike, Inc.

HighPoint Solutions

Valeant Pharmaceuticals

New Century Mortgage

Dynamax Mortgage

Platinum Processing, Inc.

Bridge Capital Corporation

Coast to Coast Wireless

Sprint Nextel

Ralston Purina

Foremost Business Parks

The Ritz-Carlton Hotel Company LLC

Laguna Beach High School