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Interaction Designer II

Artist :: UX Designer :: Developer :: Innovator :: Creator :: Thinker 

I've been designing, growing and evolving into who I am today for the past 12+ years.

I've helped launch mobile apps and loyalty programs, been a part of large redesigns and top innovative strategies. I'm a great teacher, mentor and communicator. I thrive in environments where people are excited to learn and grow.

DAILY TOOLS
:: Graphic Design - Adobe Creative Suite: Photoshop, Illustrator, InDesign, XD
:: Prototyping - Axure, Sketch, Balsamiq, InVision, UXPin
:: Front-End Development - HTML5, CSS3, JavaScript, jQuery, JSON, GIT, Bootstrap, SASS
:: CMS - Drupal, Wordpress, Joomla
:: Analytics - Google Analytics, IBM Tealeaf
:: Agile - Jira, Asana, Slack, Glassfrog, Basecamp, Confluence

As the first UX consultant for PFC, I am building a strategy to increase the usability of four separate company websites.
* I've created a journey map to provide a visual plan of action for a more fluid customer experience
* Set-up Google Analytics tracking to pull monthly quantitative data
* Provided feedback on content creation and social marketing efforts
* Created a sitemap to show the business where their websites need improvements
* I work with WordPress to make improvements and changes to websites
My goal at PFC is to increase profitability, as well as improve the ease and clarity of interactions between the clients and the businesses.

UX Strategist and Design Specialist

Working diligently to improve the efficiency, look, feel and functionality of the new workforce ready management HCM cloud-based enterprise software application.

Additionally, coordinating design efforts with large, cross-functional, globally based teams to create a cohesive, accessible, responsive, refined and simplified HCM experience for thousands of users from large, small and internationally known corporations. 

Team collaboration and transparency: One of my biggest goals was to increase collaboration and communication between the design, development and business leadership teams. I was the UX lead culture captain and worked hard to build a positive team and family spirit. I held a role in the mentorship circle as the Zappos tech to Downtown Las Vegas liaison, where I helped to bridge gaps between our company and the downtown Las Vegas tech startup scene. One of my other roles was that of Chancellor of Experience Design, where I helped to design an idea aggregation tool to better overall transparency of current company wide innovative projects looking for support. 

Planning: I spent a lot of time wearing the hat of project manager in the holacratic circles that I was apart of. I helped manage many circle teams' workflow, timelines and assisted with planning small and large product improvements and releases. 

Product Strategy & User Research: I was consistently also wearing the hat of product

UX Designer

* VIP team Lead Design Manager
* Met with CEO and CTO monthly to discuss innovation initiatives to boost customer loyalty.
* Used as a creative outlet to push new innovative ideas and concepts to re-engage loyal customers.
* Designed, managed and maintained constantly changing, creative and quality content.
* Lead designer for initial and successful loyalty program, which included a points system, points store and in-house fulfillment. 
* Conducted User Research and A/B Tests to define and validate the needs of loyal customers based off of data and analysis.

Senior VIP Web/Graphic Designer

Designed, built and managed the daily changing marketing campaign content for Email as well as web promotions.

Web Designer

Used as a creative outlet for all graphic needs including social media, websites, Email campaigns, banner ads and to execute day-to-day design needs for all of the 15+ properties owned by Boyd Corporation. 
* Designed, edited, built and published Email campaigns for each of the 15+ properties 
* Worked in a fast paced environment
* Managed all social media tools for each of the properties 
* Collaborated with a team to research, discover and implement new technology
* Involved in the creation of the highly rated B Connected Mobile App
* Audited all websites and social media tools to maintain high quality products with consistently fresh material

Web Designer/Digital Marketing Specialist

Worked directly under the Director of Interactive to design, build and maintain all web content for two local radio stations, KVGS 107.9 FM and KOAS 105.7 FM. I was also in-charge of developing and reaching goals set for social media communications as well as taking on the role of photographer for station events.

Digital Assistant and Photographer

Designed and built fresh, creative and engaging mobile entertainment websites using strong Photoshop, HTML and CSS skills combined with growing knowledge of Flash, Javascript and PHP.

Began as the go-to designer for all maintenance issues for over 250 current clients. 

Soon after worked directly with clients to conceptualize and create customized website designs built for the unique needs of multiple top private schools around world.

Awarded The Communicator Award, Award of Distinction for www.peddie.org in 2008

Designer

Find out detailed information about Lisa Mumford, Interaction Designer II in Virginia Beach, VA

Lisa Mumford: Interaction Designer II in Virginia Beach, VA

Lisa Mumford

Progressive F.O.R.C.E. Concepts

Kronos, Inc

Zappos.com, Inc.

Zappos.com, Inc.

Zappos.com, Inc.

Boyd Gaming

Riviera Broadcast Group

Mobile Messenger

WhippleHill Communications

The College of Saint Rose