Skate

Snow

Surf

•	Hired, trained and managed 20+ freelance writers and copy editors to scale new business directories, process missing business listing requests and create paid enhanced listings
•	Managed and updated an internal mapping platform for all 900 sites used by sales, editorial and directory staff
•	Generated mapping reports for regional ad campaigns and trained ad managers on all functionality of Patch's internal mapping platform
•	Collaborated with the Business Operations team to coordinate new publication launches and expansions, adjusted regional hierarchy in the CMS (content management system), updated publication maps and transferred the listings of merging sites
•	Performed a variety of data based initiatives to promote the value of the directory, tracked user engagement and monitored claimed listing lead generation
•	Estimated the cost and completion dates for regional teams looking to expand or scale new   directories

Manager, Business Engagement

•	Ordered and imported 3rd party directory data, purchased defensive domain names and determined all publication boundaries during a massive scaling initiative to launch 750 new publications in an 8 month timeframe
•	Prioritized weekly assignments to offshore teams to clean outdated directory data and made daily contact with offshore team leaders to increase workflow and ensure that the standards of quality were being met
•	Granted necessary CMS permissions for freelance employees, approved weekly payments in CMS, Mcare and IQNavigator and worked with finance and regional management to resolve payment issues
•	Provided competitive research to regional management to improve industry knowledge and promote Patch's advantage

Christian Perkins: in Astoria, NY

Christian Perkins

Patch.com

Patch.com

Patch.com

Billabong

Billabong

The University of Connecticut