Lifestyle

Moto & Powersports

Skate

Footwear Operations Lead

Ten plus years of executive management experience in leading and motivating people to accomplish company objectives. Dedicated, goal-orientated, professional team player with ability to build and maintain working relationships that is results-driven.

Assist the store management team with supervision in assigned departments and in other areas in the store
•	Leads and communicates on floor work assignments to each associate while providing on floor training
•	Execute visual merchandise standards that is consistent with Dick’s Sporting Goods presentation directives
•	Provide exceptional customer service that is passionate and engaging
•	Actively promote sales through the selling of warranties, scorecard (loyalty program), credit cards and other seasonal promotions
•	Maintain and drive shrink results through the use of daily and weekly audits

Responsible for driving sales and ensuring each associate is creating superior customer service; provides direction when offering an excellent store experience, a quick and easy checkout and any additional management directed activities
•	Recommend specific products and execute the sale by delivering a positive shopping experience 
•	Meet and exceed personal sales goals
•	Assist in training all new and existing associates in following the basics of Go Team , B.O.B, measuring and demonstrating  
•	Execute visual merchandise standards that are consistent with company standards and directives
•	Accurately stage in store promotions and merchandise markdowns
•	Organize shipments, transfers and merchandise as necessary
•	Arrange associate schedules based on a weekly allocated budget and daily business needs
•	Reached and exceeded targeted monthly store sales goals
•	Responsible for the training, development and promotion of members of my sales team

Sales Team Lead Manager

Maintaining a clean and comfortable store environment with the delegation of tasks to partners; create a Starbucks experience for the customers with prompt service, quality beverages and products
•	Follow up with Baristas during the shift to ensure the delivery of legendary customer service
•	Ensure all cash management and handling practices are followed
•	Responsible for the execution of all partner assigned opening and closing tasks
•	Develops a relationship with all team partners and addresses all individual needs and concerns
•	Provide clear, specific, timely coaching and feedback to partners 
•	Assists with new partner training and provides encouraging feedback to the store manager during their scheduled shift  
•	Anticipates customer and store needs by constantly surveying the store and its customers for cues
•	Aided in the building of monthly revenue streams approximating $17-$20K  monthly

supervisor

Functions in a leadership role; manages and executes key processes that support sales and profits
•	Performs front office activities; refunds, cash handling, deposits and armored transport
•	Responsible for Human Resource functions, employee work schedules and payroll functions
•	Responsible for overall store/pharmacy managerial functions and operations including security
•	Generate, maintain, and promote in store marketing plans, displays and inventories
•	Inspect and monitor in store stock expiration outdates and promote stock clearance  
•	Manage and collaborate in Public Relation activities
•	Responsible for staff development and upward mobility of succession

assistant store manager

Vigorously executes the sale of full season tickets, mini plans, event suites and group tickets utilizing Email blasts, cold-call and telemarketing techniques in an effort to maximize attendance and profitability
•	Top revenue producer  in sales room; earned over $100K  in team sales (‘07-‘08 NBA season)
•	Identified and promoted business and marketing opportunities by establishing professional and personal networks to proactively solicit sales leads 
•	Developed and implemented training development strategies and techniques to generate team interest and to track individual sales efforts for Sales Executives

inside sales executive

Managed and operated the sale of all team licensed merchandise and the sale of game ticket plans  
•	Responsible for the managerial and sales operations of licensed merchandise and apparel 
•	Responsible for ticket sales to new and existing accounts
•	Manage the process of setting up all visual displays prior to opening and closing the retail location

director of merchandise

Managed and operated inventory and sales of all team licensed merchandise and apparel.  
•	Increased merchandise sales revenue with the launch and implementation of new product line 
•	Developed, implemented and maintained a customer service base at the retail counter and a Web based On-Line ordering system 
•	Designed player’s jerseys which were worn at various promotional game events 
•	Collaborated to develop and implement game day silent auctions to generate revenue for charitable accounts
•	Created weekly sales reports and conducted monthly physical inventory counts on all merchandise received and sold
•	Responsible for all community based player appearances and in arena autograph sessions
Internship								        	 06/06 to 09/06
Performed general office and clerical duties in addition to game day responsibilities
•	Created and displayed a promotional stadium Jumbo-Tron video presentation highlighting the 2005-2006 Ice Dogs Hockey Season 
•	Created credential badges for the use by all staff & sponsors
•	Assisted with various game day events & operations

Find out detailed information about Joseph Boccuzzi, Footwear Operations Lead in Huntington Beach, CA

Joseph Boccuzzi: Footwear Operations Lead in Huntington Beach, CA

Joseph Boccuzzi

Dicks Sporting Goods

FinishLine-Macys

Starbucks

CVS Pharmacy

los angeles clippers

long beach armada

long beach ice dogs

california state university of dominguez hills

university of san francisco