Fashion

Lifestyle

Moto & Powersports

Outdoor

Skate

Snow

Streetwear

Surf

Swim

Wake

Many

Senior level multi-talented corporate professional with outstanding service in private sector and executive assistant roles. Skilled in account management for CEOs, COOs (Corporate Operations Officer), VPs, Directors, and teams. Proven success in supervision, leadership, teamwork, attention to detail and organizational excellence. Worked effectively in both self-managed and team-based projects; maintain high ethical and quality standards. 

Respond to client questions, issues and complaints and administer appropriate solutions. 
Supervise 30 to 40 types credit cards payments in an online database and oversee 
  subordinate employees. Provide guidance on talent, guest, athletic and corporate travel. 
Handle all sensitive customer information with professionalism and discreteness. 
Provide efficient pricing and cost-effective analysis for travel needs.  
Analyze and development recommendations for improvement in administrative travel matters.  
Provide excellent customer service and save clients 20-25% on overall travel costs.
Negotiate rates with hotels, transportation, and vendors per clients’ contracts restrictions. 
Book all aspects of travel request with email approvals from upper management. 
Resolve client needs skillfully due to delayed or cancelled flights. 
Work with team to make sure all clients are taken care of. 
Setup meet and greet service and private air for upper executive level travelers.
Work within budgetary constraints for customer accounts and deliver cost effective results. 
Utilize understanding of exchange or reissue ticketing to avoid debt memos from airlines. 
Discuss security issues/protocols by briefing individuals on international travel.
Manage and organize heavy email traffic and workloads within time limits. 
Follow up with vendors on clients upgrades or special request.
Create and update client profiles for future travel.
Handle all sensitive information with professionalism and discreteness. 
Make arrangements and coordinate all special events and group meetings. 


Senior Travel Consultant/Groups and Events 

Served as Senior Processing Technician supporting 35 engineers in the following: back checked 
       and scanned all CAD project drawings; created the Directors’ PowerPoint presentation on Excel
       and Visio; maintained units tracking for Civil, Mechanical, and Piping departments;
       implemented an online filing system using Projects Online; and handled overseas projects. 
Trained and mentored new employees on working projects and online databases. 
Coordinated and created engineering project manuals with administrative and engineering
       assistance. 
Supported CEOs, COOs, VPs, Directors and employees.
Coordinated and performed a variety of administrative functions such as: business letter  
       writing, scanning, filing, faxing, and mail pickup/delivery.
Created reports, spreadsheets, graphs, and PowerPoint presentations for the engineering
       Director and interdepartmental teams. 
Collected, compiled, and organized information and data on spreadsheets.
Maintained Executive expense reports, timesheets and office files. 
Promoted team productivity by keeping supplies organized and well stocked. 
Negotiated rates with vendors on food orders for meetings and events.
Handled all Executive calendars, prepared meeting agendas, and coordinated professional 
       events. 
Kept physical files and digitized records organized for easy updating and retrieval. 
Planned/scheduled meetings and maintained a complete conference room schedule. ? 
Responded to emails and other correspondence to facilitate communication. 
Inputted new employee information, hours, and wages into SAP for the Finance 
       Department.  
Tracked and removed employees from company computer base when terminated. 
Prepared timecards and overtime request for approval. 
Took notes on hardware/software specifications for the IT department meetings, did online 
       ordering and setup contractor equipment.  
Relocation coordinator for executives and department move to Texas.  
Prepared cost center reports and setup new consultants with departmental procedures. 



Executive Assistant

Created budget plan, store location and design.
Developed internal policies, procedures and work methods affecting store operations. 
Purchasing, merchandising, advertising, cost analysis, sales and customer service.
Supervised multiple employees on assigning/distributing workloads. Provided coaching, counseling and mentoring. 
Oversaw employee time-cards and performance reviews. 
Visited vendors and attended industry events. Gathered statistics/data to maintain knowledge 
in the retail field. 
Developed a financial plan, a retail budget and maintained the store inventory. 
Book keeping, special orders, and shipping and receiving.
Sales and customer service store and vendor exhibitions.



Store Owner

Data entry and customer order input.
Create filing system online and in office
Input orders into sales rep system to track all orders.
Answered all customer call on orders and returns.
Sales in store products from surf, snow sportswear.
Cash register, inventory, and rentals
Buying, merchandising and shipping and receiving.
Custom orders and requests.

Customer Service 

Find out detailed information about Kristin Hanscom,  in San Clemente, CA

Kristin Hanscom: in San Clemente, CA

Kristin Hanscom

BCD International/Luxe Travel

Flour Corporation

Hot Lava

Gotcha Sportswear/Hobie sports

Orange Coast College

Orange Coast College