Associates of Arts in American Sign Language

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Director of Operations

-Oversee over 40 accounts to ensure client satisfaction and seek expansion    
opportunities
-Monitor industry trends and client feedback to improve products 
-Develop and maintain all products and services offered
-Cultivate new products from research to launch
-Enhance current processes and SOPs to reduce labor cost and increase efficiency 
-Seek and create partnerships with vendors 
-Supervise over 90 team members 
-Handle all client requests and complaints
-Manage staff performance and mediate problems
-Create monthly quantitative goals for the team
-Organize all special events for employees
-Assist in creating and implementing customized requests for clients
-Record and report all special billing to appropriate departments
-Give client presentations on new services offered 
-Provide orientation to new users

-Pitched clients to various forms of media outlets
-Followed up with media to ensure story run dates and obtained copies of publications
-Copy write pitch letters, press releases and press kits
-Built relationships with diverse media groups
-Performed general office tasks	while maintaining media files for clients
-Assisted in generating general interest of clients through numerous outlets
-Organized and assisted in planning large-scale parties and events for clients

Assistant Account Executive

Merchandiser 							     
-Built and developed customer relationships at all levels	    
-Communicated sales results to store and Pepsi management
-Informed and advertised new products to customers
-Utilized all points of purchase to increase sales
-Maintained constant communication between management, co-workers, and customers
-Produced creative locations and designs to market products within stores

Shipping and Receiving Administrator				     
	-Processed various reports and paperwork on a daily, weekly, and period basis
	-Facilitated and coordinated out-source schedules
	-Provided support to managers, employees, and customers
	-Assisted in customer service calls

Merchandiser/Shipping and Receiving Administrator

Find out detailed information about Jennifer Lee, Director of Operations in West Covina, CA

Jennifer Lee: Director of Operations in West Covina, CA

Jennifer Lee

MediaMax Online

Kerr Companies Public Relations and Execuprov

Pepsi-Cola Bottling Group

California State University, Fullerton

Mount San Antonio College