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Lead Field Operations Specialist

I am an UX & Service Designer based in LA, specializing in user interface, interaction, and research for clients including Sutter Healthcare, Chase, Marriott, CorePower Yoga, SoCal Edison & Fandango.

Conducts and plans on-boarding, training, product assessment, product services & skills development for all LA area field operations and distribution center staff for one of the fastest growing fitness tech startups worldwide. 
• Updates field & warehouse team on any new technology or operational processes as they are launched companywide.
• Leads and oversees field & warehouse operations associates in their daily and EOM duties to maintain an exceptional customer experience.

Collaborates on strategy, planning, research & design of current interface interaction trends & promote UX best practices. 
• Partners with marketing team members to understand client business goals to develop impactful design & strategy. 
• Performs analysis of SEO & user metrics to pinpoint key target market findings on usability, engagement & accessibility. 
• Creates reports for digital marketing, analyzing conversion flows & outlining marketing funnel KPIs.
• Crafts UX deliverables including user journeys, user testing & feedback, personas, user scenarios, wireframing, information architecture, interaction annotations, & prototyping.
• Specializing in user interface, interaction, and research for clients including Sutter Healthcare, Chase, Marriott, SoCal Edison & Fandango.

UX Strategist

I worked for the State of California for several years as an analyst and associate level transportation agent performing data collection, analysis, visualization and processing.

Analyst, Associate Agent

Find out detailed information about Alonso Loera, Lead Field Operations Specialist in Los Angeles, CA

Alonso Loera: Lead Field Operations Specialist in Los Angeles, CA

Alonso Loera: Lead Field Operations Specialist in Los Angeles, CA

Alonso Loera

Peloton

Quigley Simpson Agency

State of California

University of California at Irvine