I'm a Professional Bicycle Mechanic with 25 years experience. I have an in-depth knowledge of components, materials, manufacturing processes, and technical specs. I am highly skilled in wheel building, frame prep, modern suspension of any make, hydraulic brakes of any make, and traditional & electronic shifting systems. I am articulate and detail oriented with fantastic written and verbal communication skills and a keen knowledge of ticket writing, warranty processing, and inventory control. I have more than a decade of retail management experience and team leadership in both bicycle, and retail clothing & sporting goods sales.