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Retail Merchandise Manager

•	Maintaining inventory control, receiving, pricing, tagging, merchandising and re-orders of items
•	Monitor and explain variances on monthly reports as to actual vs. budget in regards to cost of goods sold, sales and discounts
•	Selling, ordering, and coordinating tournament merchandise.
•	Attend the PGA Merchandise shows in Las Vegas and Orlando, viewing new collections and lines and writing orders 
•	Evaluating, surveying the market and incorporating new ideas and plans for retail sales
•	Develops and implementing marketing and other promotional plans for the Golf-Shop 
•	Strategizing and planning the achievement of organizational goals and objectives
•	Assists General Manager and Head Professional with annual merchandise budgeting

Receptionist / Guest Services

•	Trains, supervises and motivates retail staff to ensure department policies and procedures are being followed and goals are being met within the established budgetary standards.
•	Responsible for merchandising and maintaining product displays in all on property retail outlets; including the Golf Shop, Allegra boutique, and the News and Gift Shop.
•	Assists resort buyer in entering new items in the Open Inventory system, creating purchase orders, and receiving new product.
•	Maintains constant communication with buyer regarding inventory levels.
•	Sets standards and holds staff accountable for providing exceptional customer service.

Retail Supervisor

•	Generated sales through optimized visual merchandising, inventory availability, and personalized assistance.
•	Developing and maintaining positive relationships with clients through phone contact, letters and emails.
•	Resolve all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind.
•	Understanding merchandise - the features, advantages and benefits.

Fashion Accessories Sales Professional

Find out detailed information about Courtney Cantwell, Retail Merchandise Manager in Newport Beach, CA

Courtney Cantwell: Retail Merchandise Manager in Newport Beach, CA

Courtney Cantwell

Monarch Beach Golf Links

Irvine Company

The Resort at Pelican Hill

Bloomingdale's

Drexel University

Fashion Institute of Design & Merchandising

Penn State University