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Sr. Director, Retail Sales

Action oriented leader and entrepreneurial sales executive with a proven ability to lead sales teams, identify and execute on key business drivers, develop solution based strategies and build business partnerships that get things done.  Knack for looking beyond the surface to uncover the potential in people and turning problems into opportunities.  Excels in key account management, organizational change management, stakeholder engagement and converting assets into large returns on investment.

 
SALES AND BUSINESS DEVELOPMENT,
KEY ACCOUNT MANAGEMENT,
LED TEAM THROUGH MERGER AND ACQUISITION ,
MARKETING,
INTERNATIONAL BUSINESS,
LED CREATION OF SUCCESSFUL GO-TO-MARKET PLAN,
BUDGETING AND EXPENSE CONTROL,
EFFECTIVE TEAM BUILDER


My responsibility is to lead a nationally distributed sales organization of 900 team members and manage a $100 Million + budget in achieving company sales KPIs and advancing the company brand in retail channels. Key focus areas include: Sales Quotas, Key Account Management, Internal Stakeholder Engagement at HQ based in Korea, Brand Recommendation Rates, Demand Generation Revenue Goals, Training & Merchandising.

•	Led sales projects that drove over $200 million in incremental revenue, partnering with companies such as Verizon Wireless, AT&T, Sprint and T-Mobile
•	Presented business best practices to global subsidiaries from Korea, Japan, Canada and multiple South American countries
•	Developed infrastructure for new hire on-boarding and continual employee development that was successful in the promotion of over 60 team members in two years


Director, Head of Field Sales

Responsible for meeting/exceeding sales quota for the West region (21% of all Samsung Mobile sales), forecasting and planning, developing a team of 70+ and managing 6 carrier key accounts across corporate owned, dealer and national retailers

Sr. Manager, Regional Sales

Partnered with the National Retail, Enterprise and Accessory teams to achieve a higher level of product launch effectiveness, retail execution and market intelligence relative to integration with the Field Marketing Organization.

National Account Manager

Part of the graduate program, I consulted and developed multiple recommendations for YES Strategies that were implemented into business strategy including the following: 

•	Pricing model for products and services
•	Marketing tactics and timelines
•	Brand messaging 


Marketing Consultant

Mentored and led an area team of Field Market Managers.

Manage San Diego Market, responsible for increasing sales and market share for Samsung Mobile products. Partnered with wireless carriers Verizon Wireless, AT&T, T-Mobile and Sprint.

Sr. Field Marketing Manager

Manage San Diego Market, responsible for increasing sales and market share for Samsung Mobile products. Partnered with wireless carriers Verizon Wireless, AT&T, T-Mobile and Sprint.

Field Market Manager

Responsible to hit key metrics on a monthly basis through leading a team of 25 account team managers: revenue, customer retention, unit goals, customer satisfaction ratings, case response time for customer inquiries.

•	Led company-wide projects for the executive team on expanding and marketing product line up including building out the company CRM
•	Developed new ways to data mine customer prospects in order to expand and generate product revenue within existing clientele base


Regional Account Manager

•	Mentored peers to achieve above and beyond individual and store KPIs; promoted from Customer Service Representative to Sales Associate and then to Sr. Sales Associate in 2 years
•	Nominated and served in the Top Gun program for the PNW
•	Served on the Competition Council Board for Northwest Region


Sr. Sales Associate

Find out detailed information about Matthew Hines, Sr. Director, Retail Sales in Dallas, TX

Matthew Hines: Sr. Director, Retail Sales in Dallas, TX

Matthew Hines

Samsung Electronics America

Samsung Electronics America

Samsung Telecommunications America

Samsung Telecommunications America

San Diego State University

Samsung Telecommunications America

Samsung Telecommunications America

Z57 Internet Solutions

Verizon Wireless

North Carolina State University - Study Abroad

San Diego State University

Vanguard University of Southern California