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B2B Account Executive

Versatile and meticulous Senior Account Executive with 20 years of B2B Sales and Business Development experience. Utilizes a profitable and productive customer-centric approach to exceed goals and targets. Able to maintain a strong sense of urgency in a fast paced environment. Adept in building relationships and dealing with all personnel levels within an organization including C-level executives and business owners.

•	A consistent top performer in the Southern California B2B team that competes at a national level. 
•	Utilizes all available sales tools to prospect, build, & maintain a thriving pipeline. 
•	Implements creative techniques to overcome objections and obstacles to facilitate mutually beneficial business propositions. 
•	Maintains an open line of communication and service throughout the sales process and beyond post-sale. 
•	Continues to keep an open mind and strives to improve on every facet. 
• Maintains a churn rate of less than 5%

• Primarily managed the sales process for the imaging supplies segment within individual territory.
• Identified, pursued, and established new relationships with qualified potential customers (SOHO office supplies dealers, nationwide office supplies / copier dealers, buying groups, on-line marketplace vendors, and GSA contractors).
• Educated customers on OEM & compatible imaging supplies as well as data storage media.
• Researched products for better or alternative solutions.
• Coordinated with vendors to coordinate customer visits & demos.

Sr. Account Executive

• Developed and managed existing and prospective accounts.
• Researched products for better or alternative solutions.
• Proactively assessed customer needs on an ongoing basis.
• Represented and promoted the company, products, services, and specials (at tradeshows, events, customer visits, and via phone, e-mail, & fax).
• Managed a team consisting of sales and customer service.
• Worked with Government Contractors, National Accounts, On-line Retailers, & SOHOs.
• Probed for more business opportunities.
• Coordinated the involvement of sales reps, customer service reps, warehouse personnel, management, and vendors when appropriate.

• Worked closely with Senior Management and Executives to increase productivity and service levels
• Provided Strategic Development with critical data relating to departmental productivity
• Ensured “Legendary Customer Support” by evaluating employee performance in the call center on a constant basis
• Created and maintained Siebel, E-Share and Kana accounts and passwords for in-house and outsourced support agents
• Dynamically worked on other projects to increase productivity
• Acted as a liaison between Stamps.com and an outsourced customer support group and maintained communication and ensured policies were clear and enforced

Senior Administration Analyst - Productivity

•  Prospected, opened, and managed new and existing accounts.
•  Handled government bids, long term contract bids, stocking purchase orders, and drop ships
•  Supervised sales support staff.
•  Trained new sales associates and customer service reps on policies, procedures, selling, and account management methods.

Sales Representative

• Established and maintained relationships with an account base of metalworking manufacturing facilities.
• Assisted and advised customers with solutions and support to their production needs.
• Identified sales opportunities.
• Processed customer orders in accordance with their logistical requirements.
• Purchasing.
• Maintained technical competency with all represented lines.
• Communicated product knowledge and applicable technical training to production managers and staff.

Find out detailed information about Neal Aoki, B2B Account Executive in Westminster, CA

Neal Aoki: B2B Account Executive in Westminster, CA

Neal Aoki

T-Mobile USA

Accutech Data Supplies

Arlington Industries

Stamps.com

Disc Distributing

Machine Tools Supply