YOLANDA VILLASENOR

YOLANDA VILLASENOR

Executive Admin Assist, Events & Trade Show Specialist; Marketing

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Summary

Well organized, versatile business professional with a broad background in Events, Meetings, Trade shows, Executive Assistance, Sales management, Sales administrative assistance, departmental management, Operations support/ management, Customer service and Order entry. A qualified candidate with proven success in fast paced working environments, dealing with confidentiality, with great leadership skills. With a track record in resolving internal, customer or sales issues and increasing overall satisfaction. Excellent verbal & written communication, follow through, analytical, and listening skills. Knowledge also includes, but not limited to: trade shows, payment processing, expense reports, travel, order allocation, thinking outside the box, common sense, heavy phones, great telephone etiquette, customer complaints and creating good rapport with hard to handle people with awesome customer service.

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