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Manager/ Samsung Experience Consultant

Conduct consumer facing activities- demonstrating key features, assist customers with setup of devices and troubleshoot issues
 Conduct product training and knowledge transfer for sales reps
 Responsible for point of sale transactions with consumers
 Establish and maintain business relationships between store personnel, client management, and client in order to effectively execute program objectives
 Maintain and build brand presence at retail through merchandising, display maintenance, POP and plan-o-gram compliance
 Make a significant impact on sales and improve the customers' buying experience
 May be responsible for the interviewing, hiring and training of a part-time Technology Sales Representatives
 Manage individual performance as well as the possibility of direct reporting against established goals onsite
 Demonstrate effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgment
 Complete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlines
 Manage the scheduling of part time specialists for assigned stores
Complete reports on daily activities
Reached Expert Level in Samsung Certification

-Achieved and exceeded Samsung sales goals and event sales goals.
-Maintained a consistent high level of customer service by developing excellent customer relationships
-Increased vendor line sales by developing new and existing clients through clienteling
-Proactively generated and shared ideas with Selling Manager on ways to market the product line and maximized sales to achieve or exceed goals
-Developed strong communication and working relationships with corporate employees regarding specific needs, opportunities, sizing and customer requests to target future growth
-Acted as a liaison between the sales department and vendor representatives
-Coordinated department efforts to maximize special events.
-Conducted product training for staff and associates in adjacent areas on an ongoing basis
-Worked with the Sales Support Team to familiarize them with any vendor specific merchandising needs
-Focused all efforts on providing an exceptional customer experience

Brand Ambassador/ Samsung SWAT Team

Brand Ambassador(Samsung Studio)

-Revised marketing campaigns with the goal of increasing product awareness and increasing sales and profits.
-Planned, organized, and executed marketing and sales programs.
-Acted as the point of contact for outside, inside and partner sales teams.
-Tracked markest and companies sales performance.
-Worked closely with marketing teams to create programs.
-Gathered and reported customer intelligence to sales teams.
-Developed marketing plans.
-Managed multiple vendor contracts.
-Supervised marketing assistants and other employees.
-Supported all company initiatives, give actionable feedback, shared best practices and served as advocate and information source for companies.
-Created programs to drive brand loyalty.
-Managed marketing budgets.
-Attended trade shows and events to market product lines for multiple marketing groups.
-Determined product/service value delivered throughout customer operations and effectively communicated value to customers to promote new applications and sales.
-Improved forecast performance of business through thorough understanding of underlying demand assumptions.
-Kept abreast of industry trends, competition, and new opportunities.
-Developed understanding of product line and sales strategies.

Freelance Field Marketer

Managed sales of multiple brands in running, cycling, triathlon and outdoor industries to specialty retailers across Florida.
Provided technical product information to employees at retail locations.
Responsible for merchandising and selling at various retail locations and event expos such as the Walt Disney World Marathon, the Gate River Run, and the St. Anthony’s Triathlon.
Increased sales over 100% year after year from 2002-2006.  Increased sales by 49% in 2009 & 31% in 2010 through brand recognition strategies, building great rapport with staff and new account openings.

Sales Representative, Owner

Assisted retail buyers on pre-season and in-season orders. 
Continuously cliniced employees on technical product knowledge 
Appeared on multiple news segments to increase brand and sport recognition; attended over 200 demo events and expos.
Worked closely with Sports Authority, Jumbo Sports and Peter Glenn Ski and Sports to increase brand awareness and employee rapport.

Field Marketer/Sales Representative

Managed store inventories and tracked product sell through.
Hired, trained and supervised employees
Worked with store owners on maintaining a positive store image.

Manager

Managed a satellite uplink system (JOTS) that sent our battle group radar tracking information to the U.S. Naval Fleet and the Pentagon.

Operations Specialist

Find out detailed information about Trevor Norris, Manager/ Samsung Experience Consultant in Englewood, CO

Trevor Norris: Manager/ Samsung Experience Consultant in Englewood, CO

Trevor Norris

Samsung Telecommunications America

Samsung Telecommunications America (Mosaic, Event Pro Strategies)

Samsung/Event Pro Strategies

Event Pro Strategies, Crossmark, Mosaic

TMN Sports, Inc

K2 Sports

Flamingo Coast

U.S. Navy, USS Carl Vinson