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Operations Manager

Amy is an experienced working professional in the apparel and fashion industry.  She is skilled in Import, Sales, Retail, Production Planning, Customer Service and Operations Management.

- Ensure compliance of vendor manuals and EDI processing for Wholesale accounts
- Run weekly ATS and style sell-thru reports for Sales Manager and National Sales Reps to maximize sales, decrease inventory liability 
- Limit shipping liability by performing order maintenance and coordinating order updates with the sales team
- Collaborate with key business partners to lead timely and effective execution in all areas of the brands operations
- Analyze and present weekly cash flow report to CEO to support monthly/quarterly/annual financial planning 
- Manage and maintain the product line list uploads to ERP system
- Fully responsible for operations of the inbound and outbound (domestic/international) shipments for finished goods
- Resolve online customer inquiries related to returns, exchanges, products and stock availability
- Work daily with the 3PL distribution center to ensure timely fulfillment of wholesale and ecommerce orders
- Manage online inventory to sync with ERP system, upload product images and skus, ensure promotion codes are accurate

- Managed the men’s overseas woven and domestic soft good printables production
- Responsible for the planning, costing, coordinating, and evaluation of overseas and domestic productions
- Monitored the WIP and followed up with vendors to manage production schedule to ensure timely delivery
- Daily communication and coordination with internal management staff such as COO, President and Vice President
- Created and issued all POs to vendors, screen shops, embroiders and oversea factories 
- Responsible for keeping COGS, shipping freight and all other operating costs down 
- Daily management and analysis of cash inflow and cash outflow 
- Performed day-to-day financial transactions, including computing, posting and recording of AP and AR 
- Completed month-end closings with accruals for recurring vendor expenses 

Production Manager

- Minimized cost and maximize value in the costing process
- Created time and action calendars for premium denim customers re: fabric mills, laundry facilities and garment testing
- Tracked proto samples, garment testing, sales and fit samples for each season and communicate with customer Production Team
- Oversaw wash, fit and shade band approvals to ensure on time calendar for bulk production
- Monitored production timelines, cut/fabric reports and assisted in troubleshooting delays
- Assisted Manager in product strategy and action plans for seasonal chase orders
- Developed relationships with mentors, peers and all production channels

Pre-Production Manager & Production Assistant (Denim)

- Issued purchase orders to all trim suppliers
- Pursued bill of materials and thread guides in a timely fashion for continuous supply chain movement
- Followed up on all purchase order shipments for on time delivery and evaluated the quality of trims upon receipt
- Monitored inventory levels and conduct audits to avoid overstock or aging items

Denim Trim Buyer

- Assisted Import Buyer with purchasing, sourcing and quality control
- Executed a merchandise assortment plan that supports the financial and merchandising objective set by senior management
- Participated in weekly open-to-buy meetings with Planning & Allocation to ensure the department achieves financial targets for turn and sell-through goals.
- Reviewed weekly sales performance to identify potential re-order opportunities and recommend styles that require markdowns
- Communicated and maintained Purchase Orders with overseas vendors
- Submitted accurate Harmonized Tariff Schedule for all Importer Security Filings
- Coordinated logistics for delivery of goods with the freight forwarder

Assistant Import Buyer

- Performed daily operational duties and maintained visual merchandising standards
- Implemented customer service guidelines and training for all associates
- Provided outstanding customer service and build client relationships through clienteling
- Achieved store sales goals and standards while exceeding individual goals
- Consistently ranked in the Top 10 of employees to meet or surpass monthly sales goal


Supervisor

- Coached sales staff to maximize sales potential and overall store selling potential 
- Maintained floor supervision while achieving daily sales goals and a high level of customer service
- Ensured merchandising and visual standards were upheld throughout the day
- Created and analyzed weekly sales recap report, including sales volume, returns dollars, adt, upt, conversion rate and units sold
- Submitted weekly merchandise reorders to District Manager


Find out detailed information about Amy Long, Operations Manager in Newport Beach, CA

Amy Long: Operations Manager in Newport Beach, CA

Amy Long

Meridian Line

Anderson Brothers Design & Supply // Tankfarm & Co

New Fashion Products, Inc

New Fashion Products, Inc

ML Kishigo, Mfg. Co

Michael Stars

kate spade

American InterContinental University

Johnson County Community College

Kansas State University