Lifestyle

Outdoor

High performance record leading Regional and District territories through accelerated sales revenue and profit growth. Expertise in Communications, Persuasive Negotiations, effective Team Building, Coaching, and New Program Development. Extremely integrity driven.

Spearheaded the growth and development of the store teams in the Portland, Seattle, and San Francisco markets. Reduced labor spends to 2% below budget and reduced shrinkage by 1.4%. Generated a comp store increase at 10%.
?    Recruited, hired, and trained 6 new store managers.
?    Developed the Seattle Manager for promotion to PacNW District Manager role.
?    Maintained a Management turnover rate of less than 15%.
?    Generated, conducted and approved performance evaluations for all Store employees.

District Manager

Collaborated with a Team of Consultants and Company Business Partners in the selection of scalable Workforce Management Solutions. 
?    Executed discovery & needs analysis interviews.
?    Conducted vendor compatibility surveys. 
?    Generated pricing and cost / benefit analysis.
?    Created processes for change management programs.
?    Consulted on the development of the business case validation.

Retail Strategist - IC

Directed and coached the operational performance, sales, and profitability for 11 Borders
Superstores in the North Los Angeles market. Improved key target areas of Staffing, Customer Service, Merchandising, Operational Efficiency, Recruitment, Training and Development.
?   Recruited, hired, and on boarded 10 new Store Managers.
?   Developed 5 GMs / Sales Managers to next level or higher volume positions.
?   Generated, approved, and delivered performance evaluations for all Store Managers.
?   Created and trained the Clearance Event business model to accrue $20K in sales.

Directed sales and profit improvement for 22 stores, cultivating strong brand loyalty and team development through effective communication, store visits, Personnel, Customer Service, Merchandising, Operational efficiency, Recruiting, Hiring, Training and Development.
?   Recruited, trained, and developed 11 new Store Managers.
?   Developed 2 Managers to the Training Manager position.
?   Created, trained, and implemented a new Labor Management tool.
?   Designed, implemented and coached a new off-site / campus career fair processes.
?   Controlled operational expenses to 10% below target.

Regional Manager 
Executed sales and profit driven leadership via 4 District Managers and 55 Store Managers, while strengthening the adidas brand. Designed and implemented effective processes and operational standards for retail expansion of the three retail formats: Sport Performance, Originals, and Outlets. Communicated and provided direction for company Priorities, Budgeting, Payroll, Pricing, Presentation, Staffing, Staff Development, Customer Service, Site Selection and I.T. needs.

Senior Retail Event Manager
Responsible for all aspects of development and implementation of the Retail Event Business Unit from planning, staffing, set up, maintenance, HR, and logistics. Led high-powered negotiations with all partners leveraging fair leasing agreements. Attained permits by presenting detailed operational plans. Collaborated with participating business units to coordinate selling events. Created P&L’s, operational policies and operating procedures for all retail events nation-wide.

?   Spearheaded the acquisition and on-boarding for 55 new store openings.
?   Identified, mentored, and developed 4 Store Managers to District Manager positions.
?   Approved all performance evaluations and succession plans for the Region.
?   Developed 15 Team-members to Corporate Office positions.
?   Spearheaded the campus recruiting program to support 55 new store openings.
?   Designed and executed training for the Retail Events Program.
?   Recruited, hired, and trained the Retail Event Specialist Team.
?   Created, trained and integrated the “Coaching for Sales” Customer Service Program.
?   Developed, piloted and implemented the “WorkBrain” workforce management tool.

Regional Manager & Senior Retail Event Manager

Delivered outstanding sales results while providing District-wide oversight and guidance for Customer Service programs, Merchandising solutions, and Improvement plans. Assessed markets and developed strategies to develop Teams and maximize operational efficiencies. Provided leadership to 500 Associates over 4 Divisions; Van Heusen, Geoffrey Beene, Izod, and Bass. Conducted weekly and monthly strategy meetings with in-house departments, fortifying a cohesive work environment. Generated weekly, monthly and quarterly financial reports highlighting shrinkage, sales, and payroll.
?   Drafted the training of the District Manager Manual.
?   Appointed Lead Operations Member of the “Train the Trainer” Team.
?   Recruited, hired, and on boarded teams for 22 new store openings.
?   Generated and delivered performance reviews for 32 Store Managers.

District Sales Manager

Find out detailed information about Steve Spock,  in Happy Valley, OR

Steve Spock: in Happy Valley, OR

Steve Spock

Road Runner Sports

Workforce Insight

Borders Group, Inc.

Columbia Sportswear

Adidas Group

Phillips Van Heusen

Portland State University

Wilkes University