Extensive Sales and Customer Service experience with the ability to maintain customer relationships that contribute to substantial increases in revenue. Knowledge of trends in the marketplace, merchandising experience and working knowledge of Microsoft Outlook, Excel, Word, PowerPoint, FullCircle, and MAS. Utilize financial data to make decisions and maximize account profitability; develop accurate/realistic seasonal assortments, forecasts and scenario plans. Utilize expert customer service procedures that captured and obtained business accounts generating significant sales revenue and referrals. Work well in a professional environment; diplomatic in relating to coworkers, outgoing personality with professionalism and courtesy.