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Sales & Catering Manager

I graduated from California State University, Fullerton with a Bachelors degree in Communications with an emphasis in Entertainment and minor in Entrepreneurship. For the last two and a half years I have been working as a Sales and Catering Manager for Marriott and Hilton hotels where I've thrived in expanding my sales, customer service, event planning and marketing skills. I'd love the opportunity to work with a growing company where I will be able to contribute my skill sets and previous work experience to support department efforts and enhance the company’s productivity and reputation.

- Solicit new and existing accounts to achieve monthly and yearly revenue goals
- Exceed weekly and monthly sales call goals through account maintenance, entertainment, client meetings, site inspections, telephone prospecting, etc.
- Analyze the needs of clients, outline available hotel facilities and services offered and quote prices to enhance the hotel’s financial performance
- Qualify and negotiate prices, up-sell hotel services, close contracts within timely manner
- Create sales strategies to acquire new accounts as well as maintaining existing accounts and partnerships
- Monitor current market trends and competitors activity through networking and research
- Secure repeat business through customer loyalty and client satisfaction
- Design and generate seasonal catering menus to appeal to different markets
- Develop and execute marketing efforts for El Dorado Ballroom to increase revenue and community awareness (includes designing collateral, advertisements, maintaining social media outlets and participating in industry trade shows)
- Established, developed and maintained accounts in Corporate and SMERF segment (including Social, Sport, Collegiate/Educational, Associations, etc.)
- Details and develop Banquet Event Orders (BEO) for all events and meetings
- Manage over 5,000 sq. ft. of event space and post- event details such as invoices, surveys and budgeting
- Manage and act as day-of contact for all events, including staff, food and beverage, timelines and client’s needs

- Solicit new and existing accounts to achieve monthly and yearly revenue goals
- Exceed weekly and monthly sales call goals through account maintenance, entertainment, client meetings, site inspections, telephone prospecting, etc.
- Analyze the needs of clients, outline available hotel facilities and services offered and quote prices to enhance the hotel’s financial performance
- Qualify and negotiate prices, up-sell hotel services, close contracts within timely manner
- Create sales strategies to acquire new accounts as well as maintaining existing accounts and partnerships
- Monitor current market trends and competitors activity through networking and research
- Secure repeat business through customer loyalty and client satisfaction
- Design and generate seasonal catering menus to appeal to different markets
- Established, developed and maintained accounts in Corporate and SMERF segment (including Social, Sport, Collegiate/Educational, Associations, etc.)
- Details and develop Banquet Event Orders (BEO) for all events and meetings
- Managed 7 different event spaces and post- event details such as invoices, surveys and budgeting
- Manage and act as day-of contact for all events, including staff, food and beverage, timelines and client’s needs

- Administrative duties including answering phones, filing, processing invoices and special projects
- Prepared and sent proposals to clients and handled contracting process
- Acted as point of contact for third party vendors during planning, execution and follow through of events
- Secured park permits in Los Angeles, Orange County, Ventura and San Bernardino Counties
- Managed event services for Director of Sales & Sales Managers (collateral, timelines, telephone maintenance
calls, etc.)
- Managed day-of event staff ranging from 10 employees to 30 employees
- Managed day-of event details including setup, vendors, entertainment, time schedule, food and beverage, etc.

Jr. Sales & Event Manager

- Administrative duties including answering phones, filing, managing calendars, industry research, etc.
- Developed and updated event timelines on a weekly basis
- Researched and wrote about new and existing industry trends for blog
- Contacted and built relationships with new and existing vendors, venues and clients
- Assist owner with overall planning/coordination of event details
- Insured events went smoothly by assisting head coordinator

Intern, Assistant Coordinator

Find out detailed information about Kelliann McCarty, Sales & Catering Manager in Orange, CA

Kelliann McCarty: Sales & Catering Manager in Orange, CA

Kelliann McCarty

Dimension Development- Courtyard by Marriott Santa Ana/Orange County

Dimension Development- Marriott & Hilton Santa Clarita, CA

Team Play Events

Simply Sweet Weddings by Holly

California State University, Fullerton

San Francisco State University

Saugus High School