Bike

Golf

Dive

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Outdoor

Streetwear

Surf

Swim

Yoga

Health & Fitness

Camping

Running

Skiing

Surfing

Hiking

Biking

Store Manager

Revenue focused sales professional with consistent achievement of quota across diverse industries. Strengths in identifying and capturing new customers to accelerate expansion and increase revenues. Ability to work closely with sales and support teams to achieve customer satisfaction and profit goals. Innovative problem solver.

Execute operational tools to plan for and achieve operational excellence for mid to high-level store with a weekly intake of $62K per week and an annual performance of $2.9M.
Monitor and manage store inventory and loss levels to achieve and maintain store operational requirements, resulting in loss control below 1%.
Display a “customer comes first” attitude by training and holding staff accountable for delivering legendary customer service. Solicit customer feedback to understand customer needs.
Provide coaching and direction to 35 employees, 6 shift leaders and 1 assistant manager to take action and ensure daily tasks are implemented efficiently to achieve operational goals.

Developed strategic and operational plans for the work group, managed execution, and measured results for a store with a weekly intake of $37K and an annual performance of $1.6M.
Designed training assessments and analysis to determine requirements and opportunities for employee development. Analyzed training needs to facilitate new program development or enhance existing programs.
Implemented tools to identify and prioritize communications to 27 employees and 8 shift leaders.

Corporate Training Manager / General Manager

Grew revenue by acquiring, renewing and retaining customers through proactive, superior service and sales offerings. Consistently achieved monthly revenue, upsell, account development and customer service goals.

Sales Associate

Managed daily operations of a work center, ensuring schedules, maintenance and logistics were fulfilled.

Aviation Machinist Mate, Second Class Petty Officer

Generated sales leads in assigned territories by networking and building strong rapport with prospects. Emphasized features, benefits and advantages of products and services and quoted prices.
Achieved sales goals by utilizing solution selling techniques to gather data and analyze customer needs to present the best solution. Served as a subject matter expert to educate customers on available services.

Sales Representative

Find out detailed information about Mike MacBan, Store Manager in Encinitas, CA

Mike MacBan: Store Manager in Encinitas, CA

Mike MacBan

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