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Business Analyst - Operational Excellence

• Collaborate with field Service Managers across North American to standardize asset management processes. Hold monthly trainings to reinforce KPIs.
• Continuously working toward changing company culture on asset management: procurement, receipt, tracking, and refurbishment.
• Managed a national cross departmental project that upgraded asset technology resulting in significant annual savings and enhanced customer data and security.
• Developed and deployed bench technician process to capture productivity and history when refurbishing equipment. Increased asset utilization resulting in the reduction of capital spend by $11MM in 2 years.
• Travel to Market Centers throughout North America for ad hoc operational needs.

• Managed and trained a team of 4 union employees, reduced headcount from 6 due to increased efficiencies of a new warehouse.
• Managed $1MM in inventory servicing over 10,000 customers in the Philadelphia Metro Area.
• Collaborated with Operational Excellence team on Win in the Warehouse initiative - product ordering tool, increase in client fill rate, reduction in waste and WOHs.
• Orchestrated relocation of $1MM inventory across state lines into a new facility, with no disruption of business or shrinkage.

Warehouse Manager

• Instituted inventory controls resulting in a 16% reduction in SKU variance.
• Increased inventory utilization through analysis of purchasing trends.
• Piloted project to reduce similar SKUs leading to $1.3MM in savings.
• Developed inventory ordering processes to reduce backorders leading to increased customer satisfaction and employee productivity.
• Created and implemented procedures for acquisitions, including warehouse logistics and the consolidation of assets and technical systems.

Operations Analyst

Customer Service Associate

Find out detailed information about Emily McLean, Business Analyst - Operational Excellence in Philadelphia, PA

Emily McLean: Business Analyst - Operational Excellence in Philadelphia, PA

Emily McLean

ARAMARK REFRESHMENT SERVICES

ARAMARK REFRESHMENT SERVICES

ARAMARK REFRESHMENT SERVICES

ARAMARK REFRESHMENT SERVICES

TEMPLE UNIVERSITY, Fox School of Business