Surf

Music

Basketball

Surfing

Guitar

Riding my bicycle

And reading a great novel.

am a determined worker with a positive outlook and the ability  to work with diverse  personalities. I have  experience in the surf industry in retail (Hobie, T.Patterson, and Killer Dana) and wholesale (OAM, On A Mission). Seeking to work in the administrative operations department.

- Updated, reconciled, reported, processed ship and review requests for loans under multiple warehouse lines (16 warehouse lines for Stearns Lending) to assure all info is correct and docs are on hand to expedite investor acquisition, resulting in quicker shipping and investor acceptance.

- Ensured data exceptions and trailing documents were cleared and reinstated so the loans can transfer to another warehouse bank or ship to their appropriate investors; if urgent, I would contact my client and warehouse bank going against the time difference for both sides to confirm and accept these loans to ship.

- Set up wire funds and loaded data files for new incoming loans assuring receipt of complete data in our system for review and complete funding.

- Managed a correspondent register, receiving loans from other warehouse lenders for client to review and fund once the loans are imaged, and returning the loans if they don’t meet the necessary requirements.

- Billed clients monthly for the loan services we provide, comparing prior invoices to assure there are no major discrepancies.

Client Service Administrator

- Optimized our clients’ Google business listings with keywords that relate to their services and provide effective and blended results assuring a higher ranking on Google.

- Sent Google postcards and Google pin calls to new clients to gain administrative access and help their business become verified and recognized as an existing establishment on Google.

- Organized daily tasks on spreadsheets reflecting tasks that are complete and tasks that require follow up for completion.

- Wrote posts on clients’ Google+ pages to help maintain their relevancy and ranking on Google.

Business Optimization

- Assigned associates to designated areas of the store to assure smooth retail operations.

- Handled customer returns giving them the option to exchange items, receive store credit, or their money back.

- Balanced cash registers, depositing excess cash with a printed sales report for the day.

- Transferred merchandise to our other stores to fulfill sales for customers, assure full stock of goods at each store (5 locations), and create space for new styles.

- Placed special orders with our vendors to fulfill customers’ needs and assure complete satisfaction.

- Attended product clinics to gain knowledge of new products we’re selling.

- Wrapped customers’ Christmas presents during our holiday sale giving them the ultimate Christmas shopping experience.

- Participated in social media posts(Instagram) promoting new products at our stores.

Supervisor

-Managed the relationship with sales representatives and vendors regarding sales orders, open invoices, product availability and inquiry; created suggested orders for key accounts based on inventories sent by sales representatives receiving purchase order numbers and permission to process the orders.

-Produced weekly sales and inventory reports to promote sales during times of low inventory and the end of the month to meet or beat monthly sales goals.

- Monitored accounts receivable regularly in regards to accounts in bad standing, processed return authorizations and credit memorandums to clear past due balances, and opened new accounts with vendors and international distributors.

- Assembled, prioritized, and fulfilled domestic and international orders in a cost effective and timely manner; coordinated international shipments with freight forwarders providing harmonized codes to assure smooth transportation and examination by customs.


Operations Assistant

- Research and development with new surfboard designs to provide insight to customers. 

- Assisted customers in ordering custom surfboards to fit their skill level and needs.

- Received $10 commission per surfboard sold. Sold a career best 8 surfboards during a 2 week pay period.

- Retail operations (inventory count, merchandising, and customer service).

Sales Associate (Part Time)

Provided exceptional customer service to assure frequent visits and transactions to meet customer needs along with maintaining an orderly environment for a pleasant customer.

Find out detailed information about Daryl Covern,  in San Clemente, CA

Daryl Covern: in San Clemente, CA

Daryl Covern

Deutsche Bank

BrandRep

Hobie Sports

OAM, On A Mission

T. Patterson Surfboards

Killer Dana Surf Shop

San Clemente High School

Santa Barbara City College

University of California, Santa Barbara