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Director, Enterprise Infrastructure & Retail Technology

12+ years of enterprise experience leading organizations in solving complex business problems and achieving goals with cutting edge technology. Through extensive needs analysis along with a consultative approach I've helped organizations, across a variety of industries and business models optimize and enhance their IT, digital, and retail strategy. Specialties: 12 years experience developing technology solutions to high value business problems, with the ability to unify disparate teams and motivate them to create an incredible product. Unique understanding of deep customer insights, business needs, process needs, and technology needs with the ability to translate innovation from technology into true business value with clear and measurable results.

Promoted to direct day-to-day computer and technical operations and staff functions for 3 office locations, all retail locations, and e-commerce. Directly responsible for core infrastructure systems, help desk, end user applications, and
for the leadership and direction of a managed services staff of 5 as well as an in-house team of 4. Accountable for the administration and management of a portion of a $7M annual IT budget, establishing and maintaining technical infrastructure, networks, systems, and processes. Worked directly with C-level management to create value, drive ROI, increase profitability, and reduce costs.

Promoted and added additional responsibility of international e-commerce, retail construction, retail operations, omnichannel fulfillment, and direct to consumer (DTC) innovation.

Director, Retail Systems

Lead the creation, development, and go-to-market strategy of Murad’s first global retail concept. Revitalized innovation with regards to digital enablement, b2b, and retail technology. Set short-term and long-term technology strategy. Managed advanced technology, user experience, interactive digital signage, mobile point of sale (POS), CRM, ERP integrations, web applications, SaaS offerings, and mobile applications that increased Murad’s overall digital competence across the globe.

Manager, Retail Systems

-Generated 6 million dollars in gross revenue for Adsystech through RFP response, relationship building, product presentations/demonstrations, and customer support.
-Conceived of the companies first professional services group delivering software development services and maintenance programs generating an additional $144,000 in annual recurring revenue.
-Recognized for restructuring and redesigning ineffective user interface (UI) logic, effectively eliminating 90% of all data quality issues
-Responsible for software product life cycle management, wireframe development, product backlog, and day-to-day execution support for enterprise software products and projects, ensuring initiatives were executed on-time, on budget, and on-scope.
-Participated and guided the development of enterprise mobile solutions and applications for the iPhone, iPad, laptops, tablets, and Android devices for government organizations.

Product Manager

Promoted to lead the retail technology, operations, and go-to-market strategy for retail POS and loss prevention solutions in grocery and big box retail environment. Built internal team to support national roll-out of flagship product,
including scalability models, tools for diagnosing in-field assets, reporting tools, warehouse management tools, and overall operational capabilities.
-Collaborated with engineering and R&D staff to develop in-house software solutions to reduce costs and improve productivity by 500%.
-Generated $4.5 million in new revenue and $700,000 in annual recurring hardware and software maintenance revenue by developing software maintenance models.
-Created company’s first RMA and inventory tracking policies and procedures, including development of cloud based asset tracking, RMA, and warehouse management tools.
-Managed in-house IT and Data Analytics Team consisting of 12 team members. Besides day to day IT activities, additional areas of responsibility included, database management, customer support, and development of ROI and risk management reporting.

Manager of Information Services

-Lead teams in large scale roll outs of company’s flagship product at over 300 store locations.
-Developed processes to utilize national business partners to install, support, and maintain the product line in multiple retail chains across the country.
-Responsible for timely project delivery, implementation, and execution of flagship solution for all new and potential clients.
-Developed data specifications and requirements for customer software and pilot process.

Data Analyst, Project Manager

Find out detailed information about Matthew Truhan, Director, Enterprise Infrastructure & Retail Technology in Long Beach, CA

Matthew Truhan: Director, Enterprise Infrastructure & Retail Technology in Long Beach, CA

Matthew Truhan: Director, Enterprise Infrastructure & Retail Technology in Long Beach, CA

Matthew Truhan

Murad

Murad

Murad

Adsystech Inc

Evolution Robotics Retail

Evolution Robotics Retail

California State University-Long Beach - College of Business Administration