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Business professional with hands-on experience in sales and account management that consistently exceeds customer and management expectations while maintaining excellent rapport with co-workers. A critical thinker, who works well under pressure and has the capacity to multi-task in a fast paced environment. Works well with deadlines and maintains the ability to achieve immediate and long-term goals. Strong organizational and communication skills that have assisted with successful account management and problem solving.

• Assisted head of global sales with day to day tasks (i.e. contacting accounts,
sending out linesheets, compiling order recommendations).
• Attended tradeshows and met directly with retailers on new product line to
book orders for the upcoming collection.
• Assisted customer service and order processing for e-commerce and retailers
including Nordstrom, Barneys and Bloomingdales.

Sales Support/ Account Management

• Increased followers by 3,000 users on all outlets of social media by generating copy, interacting with fans, and securing photographers and influencers.
• Worked with top publications, including GQ, Outside and Mens Fitness to
place product imagery in issues at competitive rates.
• Partnered with retailers to schedule brand sponsorship events and put sales
incentives in place for employees.

Marketing Manager

• Reported directly to the Founder and CEO
• Provided relationship management support to all international and national partners, including distributors, sales representatives and direct B2B accounts
• Served as all partners’ liaison for marketing campaigns and content creation. 
• Designed training materials and programs to meet partners’ needs, as well as coordinate and conduct training programs.
• Communicated new product launches to partners by sending e-mail blasts and by providing samples and other related materials
• Upheld customer service satisfaction and strong partner relationships
• Enforced in-store brand standards, addressing issues as necessary
• Monitored partners’ social media activity for compliance with Lumi social media guidelines
• Made sales calls to new and existing clients
• Ensured that partners with a digital sales platform adhered to brand standards
• Developed, maintained and grew relationships with distributors, sales representatives, and direct B2B accounts
• Provided potential business partners with samples and selling materials
• Worked with Marketing Managers and partners to support the execution initiatives from the yearly media plan
• Developed and nurtured partners by understanding their needs and collaborating with appropriate team members to set objectives to support merchandising, promotions, space and new products
• Assisted in reviewing inquiries from potential accounts in existing direct B2B markets to ensure alignment with brand values and strategy
• Researched potential accounts in existing direct B2B markets that align with Lumi values and strategy

National/International Account Manager

• Managed day-to-day support for the largest office super store account in the company.
• Developed forecasts for Staples’ upcoming ads, promotions, and shippers based on the performance of similar markets and historical data
• Collaborated with Staples' inventory analysts to determine order quantities based on current stock levels and reviewed validity of current forecast based on sell-through and trend factors
• Successfully reduced overall Staples compliance fines by over $70,000 by supplying proper reversal evidence and instilling new sales operations and shipping procedures. 
• Developed and executed business plans with sales team to meet and exceed quarterly budgetary goals. By following these business plans we were able to exceed the quarterly budgetary goals by 10% on average.  
• Handle daily internal tasks — as well as assisted the management team with reporting, retail and online SKU placement, inventory management and pricing discrepancies.
• Teamed with in-house marketing department to develop and create successful ad plans for Staples online and in store.

Business Development Representative

• Solely responsible for all facets of order processing for retailers such as Nordstrom, Amazon, Microsoft, and Kohl’s.
• Analyzed sales data to provide recommendations to management that improved profitability, efficiency, and growth of accounts
• Presided over completion of up to 75+ orders per week that have strict deadlines and require constant communication with customers and in house staff
• Created forecasting reports for in house staff to guarantee that there are sufficient inventory levels to fulfill customer orders.
• Worked on both Incipio Technologies accounts as well as Tavik, a local clothing line owned by Incipio, accounts. 
• Compiled product set up documents to send to customers for new inventory items.
• Generated backorder reports in order to confirm that customers’ orders were shipped in full. 
• Responsible for scheduling freight pickup and deliveries. 
• Worked with NetSuite, SPS Commerce, Microsoft Word, Excel, and Outlook on a daily basis.

Account Representative

Executive Assistant to CEO

• Secured web inventory for advertising campaigns
• Managed budgets and pacing for 300 campaigns daily.
• Monitored and implemented daily changes to reach and exceed performance goals.
• Optimized campaigns to maximize performance.
• Managed company’s largest book of business, under tight time constraints, and continually over-delivered on performance goals.
• Managed end of month billing for all campaigns.
• Worked with third party vendors, including DoubleClick (Google), Atlas, Mediaplex, and Pointroll to assure maximum performance.
• Worked with Microsoft Word, Excel, and Outlook on a daily basis.

Account Manager

Find out detailed information about Allison Hoff,  in Newport Beach, CA

Allison Hoff: in Newport Beach, CA

Allison Hoff

Tsovet

Tsovet

Tsovet

Lumi

Belkin

Incipio Technologies

Incipio Technologies

Specific Media

University of Arizona