Bike

Creative Agencies

Lifestyle

Health & Fitness

7+ years experience in a combination of office-management and heavy customer service positions including sales, follow-up, account relations and problem solving; Cash handling and face-to-face interaction. Experience in developing corporate relationships, phone-sales, and employee training.

-Conducted health-risk surveys to help determine eligibility and needs for customer care management; Assist in administration of 7,000 - 15,000 member caseload within a timely manner.
-Directed call traffic, make 100+ inbound/outbound calls, enter data, and correspondence.
-Worked in coordination with nurses, social workers, State/Federal Laws and Regulations.

Utilization Managment Rep I

-Respond to online-student requests for college information; 200+ outbound calls.
-Answer all questions concerning student submission in a professional manner 
-Verify contact information, inform of matching schools and programs, etc.

Contact Representative

-Performed as Top Sales, building rapport and persuading customers to purchase DirecTV. 
-Answered high-volume of incoming calls (300 +) in a 200+ sales office.
-Performed well in a rigid conversion-based pay system.

Sales Representative

-Worked with irate customers to ensure repeat service; corrected and expedited orders, assisted with correspondence, and sales. 
-Processed and verified refunds; investigated credit card fraud and false commission claims. 
-Handled high-volume of paperwork, accounts, and irate customers.

Retentions/Data Entry Specialist

-Assisted management in account inventory, overhead-cost efficiency, and accounts. 
-Assigned staff, performed outside sales and marketing, produced top sales and upgrades. 
-Solved complex customer issues, answered high capacity of incoming calls, reviewed contracts.

Manager Trainee/Acct Exec of Car Sales

-Counseled at-risk youth, ages 16-23 in career, education, and job-placement; 60 student caseload.
-Administered weekly progress reports in behavioral, trade, and preparation skills.
-Assisted with psychiatric counseling, recruitment, and recreation.

Counselor I

Find out detailed information about Barsha Fields,  in Little Rock, AR

Barsha Fields: in Little Rock, AR

Barsha Fields

Anthem Blue Cross/Appleone Staffing

Campus Explorer

VXI Media/Directv

Ideal Living/Sylmark

Enterprise Rent-A-Car

ResCare/Great Onyx Job Corps Center

University of Arkansas at Pine Bluff

University of Arkansas at Fayetteville