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Guest Services Agent

With years of work experience in different settings, quick job adaptability, excellent customer service, and the constant thrive for challenges; After being a graduate of the University of Hawaii at Manoa’s Shidler College of Business, I have been on a journey to finding my place in the skateboard industry.

Greeting and registering guests by providing prompt and courteous service, complies with Hilton standards, and checks guests out. Engages guests to create a positive interaction through use of effective relationship building skills and conversation to provide outstanding service to enhance the guest experience by offering ancillary opportunities with upsells on hotel services, amenities and facilities with positive language, highlighting features and benefits while using compelling messages that corresponds to the guest needs and wants.

Find out detailed information about Jordan Cheng, Guest Services Agent in Honolulu, HI

Jordan Cheng: Guest Services Agent in Honolulu, HI

Jordan Cheng

Aqua Luana Waikiki Hotel & Suites

University of Hawaii at Manoa