Outdoor

Snow

Wake

Hunting

Snowboarding

Fishing

Wakeboarding

Wake surfing

General Manager

Manager with 4+ years of experience managing retail stores. Aiming to use proven management,
sales and customer service knowledge. Possess a BBA in Marketing.

Assist customers with dock and lift sales
Provide information to customers concerning various watersports products, including wakeboards, wakesurf boards, water skis, and tubes in an effort to ensure purchase satisfaction
Scan and count inventory to ensure online product inventory is accurate
Pack and ship online orders via Amazon to meet tight deadlines
Manage social media accounts, including taking photos and videos, posting and editing content

Used vast product expertise to respond to questions of online shoppers selling $500,000 worth of products
Answered customer questions and concerns about order and return status
Solved customer problems while keeping a positive attitude

Chat Specialist

Track and provide feedback concerning purchasing trends, customer requests, and store performance to Burton Corporate via weekly phone calls and emails
Trained staff on Burton products
Reviewed and organized store on a monthly basis to ensure up to date inventory and promote top selling products
Updated social media accounts with the latest products and promotions
Monitored financial processes and ensured accuracy of information

Store Manager

Promoted to Store Manager in April 2018
Lead retail sales staff of 15 to reach a common goal of providing the best customer
service
Trained staff on product knowledge and selling techniques to achieve monthly sales goals and sold over $4 million annually
Delegated tasks to keep store stocked and clean
Assisted customers through the sales process and provided detailed information regarding snowboard, ski and watersports products including technical information
Planned projects and store design to increase sales
Processed returns from retail and online purchases
Assisted in setup and layout of Minnesota State Fair booth and provided customer service to fair attendees

Store Manager/Assistant Retail Manager

Assisted customers with questions about snowboarding, skiing, wakeboarding and skateboarding along with selecting appropriate gear based on individual skill level
Delegated tasks and oversaw nine employees
Opened and closed the store, balanced end of day charges, performed basic financial tasks
Selected and ordered wakeboards and water ski equipment
Involved in set up and management of Minnesota State Fair store and displays

Sales Associate/Manager

Find out detailed information about Cory Hoefs, General Manager in Lake Elmo, MN

Cory Hoefs: General Manager in Lake Elmo, MN

Cory Hoefs

St. Croix Dock

The House Boardshop

Burton Minneapolis

The House Boardshop

Summit Boardshop

University of Minnesota Duluth