Skate

Surf

Wake

•	Coordinate all administrative activities for a program encompassing 1200 students in various levels of gymnastics training.
•	Respond to all customer complaints and comments in a timely and professional manner
•	Track and process all weekly, monthly, and yearly attendance figures and create comparison charts. 
•	Manage and train all full and part-time staff members including scheduling, discipline, continued education, and ongoing training. 
•	Create schedules and plans on a weekly basis for all program activities and classes. 
•	Maintain accurate records for all students and staff. 
•	Facilitate staff knowledge, understanding, and communication of all Team OC programs to students and parents. 
•	Maintain site equipment, coordinating use and cleaning of all gymnastics equipment, as well as scheduling recurring safety checks for all equipment.

Administrative Program Assistant

•	Coordinate all details of event from initial booking through event settlement, including management of staff, outside contractors, and customers.
•	Event settlements with artist/tour management and individual promoters. 
•	Supervision and training of all office staff in box office policies & procedures and utilization of ticketing system for all admission and sales. 
•	Monitor and evaluate staff to ensure the highest standards of customer service are being met. 
•	Coordination of event set up and ticket scaling for all ticketed events between Osceola Heritage Park and various outside promoters. 
•	Accountable for accurate and full reporting of all ticket sales, deposit reconciliations, and financial reporting 
•	Complete ticket inventory management for all ticketed events, including ticket distributions and requests.

Box Office Manager

•	Coordinate and oversee all non-profit rentals for multiple venues, from event conception and contract through final settlement. 
•	Handle all aspects of Box Office Management including supervision of ticket sellers, cash management, day-to-day operations of the box office. 
•	Establish and monitor yearly operating budget for Ticketing Department.
•	Create individual event and overall monthly budgets for bookings and rentals.  
•	Work in cooperation with other County departments to ensure accurate financial reporting and coordinate event settlements. 
•	Issued daily ticket counts and managed complete ticket sales tracking database for all St. Johns County venues. 
•	Proficient in all aspects of Ticketmaster, from event creation to settling events utilizing auto reports and audits, as well as group and season sales. 
•	Responsible for setting up events in the system, communication with promoters and tours regarding ticket holds, ticket inventory management, and all fan club/package sales. 
•	Negotiate and serve as main organization contact for all contracts and communications with Ticketmaster. 
•	Ticket operations manager for music festivals including Harvest of Hope, Oktoberfest, & Gamble Rogers Folk Festival

Ticket Operations Manager

•	Management of multiple calendars, both individual staff calendars and overall Venue Availability and Booking calendar. 
•	Distribute and prepare weekly reports for venue staff and county administration.
•	Coordinated travel for all incoming professional musical acts, as well as upper management, including flights, transportation and hotel details. 
•	Prepare presentations to promote the venue for both County and State Board meetings and concert promoters utilizing Power Point. 
•	Issued daily ticket counts and managed complete ticket sales tracking database for all St. Johns County venues. 
•	Establish and manage non-profit support organization, including recruiting Board members and general membership 
•	Created and manage extensive Volunteer program, encompassing 150-200 volunteers and over 40 events per calendar year.

Administrative Assistant

•	Provide friendly and knowledgeable service to customers through strong training and management of store associates. 
•	Manage and create visual merchandising of store windows and displays. 
•	Create weekly schedule for part-time and full-time employees, including management.
•	Facilitate and oversee opening and closing of all cash registers and ensure employees follow proper cash management procedures.
•	Track and manage inventory/stock for all areas, monitor department sales, and assist with receiving, pricing, and marking down of all incoming merchandise. 
•	Accountable for the accuracy of all part-time employee payroll, including inputing schedules and processing time sheets.

Assistant Manager

Find out detailed information about Lisa Tomkins,  in Dana Point, CA

Lisa Tomkins: in Dana Point, CA

Lisa Tomkins

Team OC

SMG / Osceola Heritage Park

St. Johns County Cultural Events Division

St. Johns County Cultural Events Assistant

Boardwalk Surf & Skate

Flagler College