Fishing

Lifestyle

Music

Skate

Streetwear

Surf

Swim

Tech

Health & Fitness

Helping people

And dream on help saving our planet ah!

Admin. Assistant/CSR

Seeking a position in your company that allows me to learn, grow and can provide long-term employment. My personal standards of honesty, integrity and commitment to completing assignments or goals as well as my dedicated work ethic, would make me a valuable asset to your company.
I am an energetic Bilingual, Spanish administrative professional with a multitude versatile industries and skills than can transfer into any office/manufacturing settings.  Knowledge on Customer Care, Sales, Marketing Support, and office management, Production Lead as well as MS Office, JDE Edwards, Webfocus, and Oracle software applications, organize, fast learner with strong Interpersonal skills, and a commitment to integrity, quality, and performance excellence. Readily adapts to changes, works independently and exceed expectations.  Able to multitask handling multiple projects deadlines without compromising quality.
 


Administrative Assistant/CSR 
•	Provide Sales support and Order Management for Medical Accounts
•	Resource and purchase of equipments/Inventory control
•	Reviewing and responding to general correspondence
•	Update customer status reports 
•	Update customers communication systems
•	Assist with the communications systems installations
•	Perform other Administrative duties as requested

Marketing Assistant
•	Manage all marketing collateral and technical documentation 
•	Update resellers, sales, and customer service on all new technical documentation and marketing pieces including company give away products 
•	Manage mail department for three facilities 
•	Support outside sales associates on special projects as assigned; utilized Oracle application software 
•	Manage the workstation set up for new hire, maintain, and order office supplies

Marketing Assistant

Customer Service Representative
•	Manage the set up of new accounts maintaining all necessary documentation
•	Answers calls and respond to e-mails on a timely manner throughout the day 
•	Maintenance of customer accounts, reports, selection of inventory, processing sample submission to fulfill customer requests
•	Interact with internal support functions to ensure the product and service meet the highest degree of customer satisfaction
•	Assist with new product launch and quotes; maintain up-to-date price lists
•	Communicate effectively with our factory in Japan and Atlanta, GA. concerning order status
•	Focus on order shipping logistics working with other CSR’s and warehouse personnel to insure the correct product, quantities and lots shipped accordingly and provide the customer updates on a timely manner on potential advances or delays 
•	Process and approve paperwork for invoicing 
•	Approved RMA’s , Submit claims, credit, and returns as needed 
•	Accurately update orders information in JDE program and company website
•	Perform monthly physical inventory from our three local warehouses 
•	Focus on sales projections

Customer Service Representative/Alcon Labs
•	Manage Corporate and International orders 
•	Interact with management, purchasing, and warehouse personnel to ensure Alcon’s service meet the highest level of customer satisfaction 
•	Accurately input and retrieve Alcon’s information from JDE program and customers’ web-based tool 
•	Perform other clerical duties as required
Administrative Assistant/Manpower
•	Schedule appointments and interview over the phone for potential hiring 
•	Check availability of candidates 
•	Review files and H. R. Paperwork, data entry, translator 
•	Assist on special projects as assigned

Group Assistant
•	Assist with the remodeling of the Microsoft Southern District offices  
•	Set up of new hire workspace and conference rooms, prepare marketing literature, and gift packages for upcoming Microsoft seminars 
•	Distribute new software to Microsoft associates prior release to distributors 
•	Coordinate and distribute company give away items, assist on special projects as requested per Sales and Marketing associates 
•	Inspect and distribute all incoming mail; back up for front desk

Group Assistant

Sales Support/Customer Service
•	Manage all incoming orders, followed by product sourcing and negotiating cost with vendors 
•	Provide quality customer service to many high profile accounts resolving problems and RMA’s as they arose with minimal
        Supervision 
•	Kept order status under Oracle application software and on company website current at all times
•	Process and approved paperwork for invoicing 
•	Take over all responsibilities of Senior Account Manager during their absence

Sales Support/CSR

Find out detailed information about Celsa Betancourt, Admin. Assistant/CSR in Huntington Beach, CA

Celsa Betancourt: Admin. Assistant/CSR in Huntington Beach, CA

Celsa Betancourt

CW Juhl Consulting

PairGain Technologies

Toppan Interamerica

Alcon Labs

Spherion/Microsoft

The Cerplex Group/Alorica

Universidad Autonoma de Guerrero