Sally Hosseini

Sally Hosseini

Customer Service Specialist / Office Manager

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Summary

• Versatile and highly organized, having performed: directly in account management, as corporate liaison to offices worldwide, as an analyst, as central point of contact for information systems personnel, and as a trainer putting new ideas and systems into practice directly & as a supervisor. • Experienced in team leadership, workload management, project planning & supervising staff. • Over 14 years of experience in various business management and analysis roles including substantial international trade, operations and customer service. • Proven record of streamlining complex global supply chain solutions through cost reduction and continuous process improvement. • Proficient in Microsoft Word, Excel, Power Point, Enterprise Resource Planning Systems, MRP, WMS, EDI and the Internet. Key competencies include: • Sales and Customer Service / Account Management • Problem Solving/ Quality Improvement • Logistics / Supply Chain Operations • Ocean Import/Export Specialist • Bi-Lingual: English & French • Training / Staff Development • Carrier Contract Negotiations / Pricing

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