Lifestyle

Outdoor

Snow

Streetwear

Surf

Online Sales Customer Experience Specialist

- Substantial experience and outstanding skills in customer service,
answering phone calls, emails and online chats at a high volume daily.
- Process orders and credit card transactions, advanced proficiency in POS
and PC.
- Work closely communicating verbally and via email with my colleagues to
provide immediate resolutions to an array of problems with orders.
- Effectively compose concise, personable emails and responses to online
queries.
- Communicate efficiently with UPS and USPS regarding missing shipment
claims, rerouting packages and international customs forms and fees.
- Responsible for resolving chargeback claims, working closely with various
credit card services regarding any disputed or fraudulent charges
- Extensive knowledge of the outdoor sports retail industry, including camping, backpacking, hiking, climbing, skiing, snowboarding and more.

Find out detailed information about Alexander Poff, Online Sales Customer Experience Specialist in Portland, OR

Alexander Poff: Online Sales Customer Experience Specialist in Portland, OR

Alexander Poff

U.S. Outdoor Store Inc

Grant High School