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Director of Athlete Services

Strategic Business Planning, Sales/Sales Management, New Business Development, P&L Management,  Event Planning & Management,  Complex Negotiations, Operations Management,  Budgeting and Forecasting, Customer Service & Relationship Management, Cross-Functional Business Acumen, Thriving in Fast-paced Environments,  Articulate Oral & Written Communication, Quick Problem Resolution & Decision Making, Team Building, Training & Development, Collaborative Leadership Skills


Director of Athlete Services (Sales Manager) AUGUST 2013 – PRESENT
-	Manager of the Athlete Services/Sales Dept. Responsible for all new coaching and camp sales and customer service. Increased new coaching and camp sales each year. 
-	Oversee the daily input of recurring billing, cancels, holds and athlete contracts/sponsorship
-	Restructured the Sales team, streamlined the sales process through the creation of an Athlete Services training manual, instituted extensive new policies and procedures for all sales processes, created a Customer Service Continuing Education program for all coaches to increase retention.
-	Built new sales revenue budgets with aggressive monthly/annual targets. 
-	Foster relationships with athletes through direct contact and increased retail sales of power meters, trainers and soft goods
-	Instrumental in establishing/maintaining corporate partnerships.

- Managing event logistics for the Bubble Run 5k, www.bubblerun.com
- Permitted Bubble Run and other undisclosed* events nationwide
- Research, course design and feasability for each new event
- Implement all permit requirements and manage event logistics through race day

Event Logistics Team Manager

-	Race Director for the Leadman Triathlon Las Vegas and Bend (voted Best New Triathlon by Triathlete and Outside magazines), Oregon; Turkey Day 5k Las Vegas, San Francisco and Boise; Torchlight 5k San Diego; 12 hours of Bootleg Canyon; Lake Mead Tri; Showdown at Sundown Triathlon and Kids Tri Las Vegas...
-	Supervised and managed the delivery of all West Coast athletic events while directing the team in planning, executing, and analyzing the events. Used information gathered to improve each event through the standardization of Production Procedures.
-	Conducted site inspections, permit and planning meetings toward securing all necessary event permits
-	Forecasted resource requirements and created event staffing plans
-	Establish strategic relationships with national partners/vendors/contractors/sponsors for the improvement of the working environment, event quality, and customer satisfaction
-	Managed venue, sponsor and Pro relations and expectations throughout the event production life cycle
-	Developed and maintained the implementation of schedules, budgets, and project status reports
-	Proficient in formulating strategic site-specific operations plans for all aspects of event production such as traffic control and parking, waste management, spectator access, emergency and medical communication and response
-	Oversaw the order, delivery, set-up, and retrieval of equipment through staff and outside contractors
-	Completed the preparation of annual event budgets and responsible for the management of each individual events budget during production

West Coast Director of Production/Race Director

-	-	Managed all logistics in planning and execution of triathlons, running and mountain bicycle races in Nevada, Idaho, Washington, and New Jersey
-	Secured Destination Partner Sponsorship and multi-year contract for the Western Regional XTERRA Championship
-	Designed race course and directed the 2009 and 2010 XTERRA West Cup event
-	Lead team to the production of a successful to Las Vegas Iron Girl Triathlon in 2008 and 2009, including a nationally televised NBC Special
-	Brought major increase to operational effectiveness through systematic organization of vendors, quotes, event expenses, and inventory; as well as the maintenance and tracking event expenses to improve profits
-	Acquired and secured all local permits and designed all courses. Focus on athlete and community safety
-	Led the recruitment of volunteers and secured sponsorships for all events
-	Provided all creative oversight for marketing materials, logos and website design and content
-	Successfully established all events from conception to completion along with the sale of all events to Life Time Fitness

Race Director/Owner

•	Bartend swing shifts. Maintained the busiest shifts and a highest     gaming through close customer contact and exceptional service.
•	Increased total bar and personal shifts gaming every year for 6 years
•	Reduced and maintained pour cost.
•	Performed weekly, manual inventory, ordering.
•	Maintained bar to meet Health Dept. standards.
•	Managed all bar employees and schedules. 1 employee turnover in last 3.5 years.

Bar Manager/Bartender

Tour Guide

- First year as an Account Manager for new accounts in The New York Metro Area generated $1million+ in sales
- As Operations Manager, employee turnover decreased by 50% and in-house contracts doubled as the successful extension and expansion of small contracts were converted to long term, large contracts through Operations led sales efforts and focus on customer satisfaction
- Increased productivity through an overhaul of operational procedures that emphasized employee recognition, training and health and safety.
- First year as General Manager, revenue budgets were met and exceeded by August 1st in a fiscal/calendar year.
- Success at Allstate Power Vac can be attributed primarily to goal setting, positive leadership, a hands on approach to management and an emphasis on customer service for all Operation's Division employees.

General Manager/Operations Manager

Find out detailed information about Dominic Guinto, Director of Athlete Services in Colorado Springs, CO

Dominic Guinto: Director of Athlete Services in Colorado Springs, CO

Dominic Guinto

Carmichael Training Systems

Black Flag Events

Life Time Fitness

Sunset Racing Events

Surf City Bar & Grill

Escape Adventures

ALLSTATE POWER VAC

United States Marine Corps

USA Triathlon