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RETAIL OPERATIONS EXECUTIVE providing over eight years of progressive success within the retail industry, leading stores with over $75 million in sales. Expertise includes sales leadership, merchandising strategy, planning and execution, in-store replenishment, customer service and employee development. 

Exceptional leader with a track record of recruiting and developing high performing hourly team members. An effective, results driven executive with the ability to engage and inspire teams to achieve measurable success while increasing team member satisfaction and engagement scores.

Led sales and operational teams of over 150 team members at $78 million location
Increased apparel and accessories sales mix by 5% over prior year in 10 month time frame
Mentored 3 peer executives and 2 interns who were promoted due to performance
Contributed to District Apparel and Accessories training program for Store Team Leaders  
Developed succession plans, hired, developed and coached talent for location and San Diego district
Coordinated and executed floor projects and transitions with contractors and vendors, resulting in consistent double digit growth of impacted departments
Oversaw the remodeling and introduction of new corporate initiatives which led to sales growth of 7-20% in baby care departments
Implemented best practices with management using sales and trend analysis, resulting in a 2% increase in district sales
Developed strategic plan improving employee engagement scores by 6% over prior year
Facilitated continuing education development courses to Executive Team Leader population within two districts

Awards and Recognition
-Voted Most Valuable Player in 2014 by peers and store leadership
-Promoted within first 9 months of position
-Recognized by District Leadership on two occasions as Top Performer for driving sales metrics
-Received Excellent rating on 2013 and 2014 annual reviews

Executive Team Leader

Managed cross functional teams in operations, logistics, merchandising and sales at $25 million location.
Practiced talent management including hiring, performance reviews, coaching and recognition functions for team of 120 employees
Achieved historically high sales results during fiscal year 2011 using data analysis and efficient resource management.
Recognized as top performer for effectively managing budgets to consistently satisfy labor and operations goals in fiscal years 2009-2012.
Nominated by district merchants as top perfomer for overall role execution in cosmetics, men's and home families of business.

Merchandise Team Manager- Operations

Managed databases for financial advisers, 
Reconciled daily reports and financial transactions
Oversaw reports and record keeping for advisers
Received outstanding survey feedback from financial advisor clients for overall level of service, pro-active behaviors, and problem solving abilities.

Account Manager

Managed operations, sales and merchandising functions at dual location $30 million store
Promoted on three occasions into progressively larger departments due to leadership capabilities and performance
Managed sales and customer service activities of multi-million dollar departments and staffs of twenty plus employees
Improved customer service standards, sales results and credit solicitation performance within all of departments 
Served as executive leadership within the store, resolving customer complaints, employee performance issues and crises communication
Collaborated with colleagues to create a positive, team-oriented, clean shopping environment for customers and staff through delegation of daily operational activities

Sales Manager, Merchandise Team Manager- Operations

Taught weekly spin and weight training classes to gym members
Designed course layout and music
Obtained AFAA Group Exercise Instructor Certification and numerous continuing education units

Group Exercise Instructor

Managed a sales route of seventy small format accounts including franchise and independent retailers
Top sales representative for introduction of new sku's in territory
Improved sales results within territory by over 8% over prior year
Retained optimal placement contracts with 100% of accounts 
Merchandised coolers and floor displays to standards to increase sales and compliment point of purchase signage

Sales Representative

Assisted with filing, answering phones, bill collection, and mailings
Called merchants to solicit feedback on marketing program results, coupon rates of return and logged results
Contacted vendors to confirm event details including security, signage, performers and set up
Proof-read marketing materials before final copies were sent to press

Marketing Intern/Assistant

Find out detailed information about MARY ANDREN,  in Vista, CA

MARY ANDREN: in Vista, CA

MARY ANDREN

Target

Macy's

Back Office Support Service

Macy's

24 Hour Fitness

Pepsi Bottling Group

Retail Details

California State University-Fullerton