Skate

Snow

Surf

Art and culture 
outside activities and environment 
reading and education 
social services 
event planning
public relations

Customer Service Representative 

As a college graduate with the skills and background employers are seeking, I believe I am a strong candidate for many positions. I have held numerous jobs in which involved excellent interpersonal communication skills, costumer service, and administrative/reception work. I am a hard working, friendly team player that prioritizes well and pays great attention to detail.

•	Answer incoming calls using a multi-line telephone system   

•	Professionally handle incoming calls from customers and ensure that issues, concerns, and/or questions are resolved both promptly and thoroughly

•	Handle all inbound communications via phone, email, live chat or social media 

•	Continuously evaluate and identify opportunities to drive process improvement that positively impacts the customer’s experience

•	Manage all consumer and retail orders by inputting them in the Alere system
	
        •	Answere incoming calls using a multi-line telephone system
	
        •	Communicate with all departments (Accounting, Sales, Production, Warehouse) to       ensure smooth operation. 
	
        •	Manage and coordinate information with production, warehouse scheduling, and inventory 
	
        •	Communicate with Sales Territory Reps and consumers regarding backorders, open                              orders, etc.
	
        •	Travel and attend seasonal shows and markets

Sales Administration

•	Answered incoming calls using a multi-line telephone system
	
•	Managed calendars, planned meetings, made travel arrangements, composed documents  and organized offices
	
•	Interacted professionally with all levels of staff and maintained the highest level of confidentiality

Administrative Assistant (Temp)

•Planned and supervised all personal travel arrangements including: Air travel, ground transportation and accommodations

•Maintained daily tasks list, arranged meetings and made appointments with individuals on a priority basis

•Ran family errands and paid bills 

•Accompanied and supervised children’s’ activities, provided CPR or First Aid in case of emergencies

Nanny/Assistant

•Calculated money at the end and beginning of each shift

•Customer service representative

•Maintained knowledge of store inventory and sales activities

Cashier

•Assisted with social media engagement by helping manage the start-up’s social accounts

•Monitored social media web analytics weekly (ex. page views, twitter followers), and provided reports of growth and other activity

•Led marketing department in generating new customer leads

•Gathered data for marketing reports and supported a variety of marketing and advertising programs

Marketing and Public Relations Intern

•Answered incoming calls using a multi-line telephone system

•Provided word-processing and clerical support as well as office support

•Maintained and organized filing system

•Created databases and spreadsheets that improved job management and reporting accuracy

•Efficiently handled multiple priorities and flexibly adapted to changing priorities and demands of management and clients alike

Administrative Assistant

Find out detailed information about Kaily Carich, Customer Service Representative  in Costa Mesa, CA

Kaily Carich: Customer Service Representative in Costa Mesa, CA

Kaily Carich

Incipio, LLC

Orange Circle Studio/ Studio Oh!

PAR Pharmaceutical

Amy Robach, Andrew Shue

Roger's Gardens

Raken

Amburgey Carich Construction

California State University San Marcos