Bike

Fashion

Lifestyle

Music

Outdoor

Skate

Snow

Streetwear

Surf

Sales Operations Associate, Lula Apparel Inc.                   

Responsible and motivated individual ready to work.

- Assisted regional offices & operations manager with administrative assignments
- Managed new & existing customer inquiries with great customer service
- Collected, processed & submitted purchase orders to various vendors
- Developed new customer accounts for distribution & continuously sourced for potential domestic & international vendors
- Created sales materials like brand presentations, product introductions, catalogs, excel order forms, templates & training materials
- Hired & trained team of four employees in warehouse logistics & operations, which included use of company POS (point of sale) & ERP (enterprise resource planning) systems 
- Created & managed e-commerce store online to increase sales & push excess warehouse inventory 
- Planned & coordinated yearly warehouse sales 
- Assisted production team & special projects with help & support
- Resolved discrepancies using established procedures & strategic problem solving


- Managed team of four employees using techniques to motivate & encourage quality work as well as completing all tasks on time to stay ahead of schedule
- Planned & delegated tasks based on vendor & customer needs as well as upper management input 
- Instituted new picking & packing procedures which incorporated company’s ERP system to locate, store & ship product. Eventually leading to acquire & introduce new online POS system “NetSuite by Oracle” which led to increased productivity & cost reduction
- Coordinated & collaborated with internal partners including sales team, accounting, production & upper management
- Sourced rates & negotiated contracts with carriers, freight brokers & third-party vendors while also monitoring performance of freight forwarders 
- Resolved issues that emerged in international shipping & freight transportation
- Assessed & performed key performance indicators (KPI) with each team member & created a coachable action plan to improve & work off employee’s strengths 
- Responsible for ordering supplies, safety regulations, security & facility maintenance


 Warehouse Operations Manager, Lula Apparel Inc.         

- Used “Full Circle” POS system to receive, inspect, pick & pack inventory
- Report shortages & discrepancies to manufacturers & production team
- Created packing list using Microsoft Excel & processed for invoicing
- Filled out shipping documents & scheduled freight pick-ups
- Palletized, wrapped, weighed, loaded & unloaded high volume of cargo daily while keeping accurate records & organized paper trail 


 Domestic Retail Account Packer, Stussy Inc.                     

- Responsible for opening or closing retail store
- Assisted in sales, pushed seasonal products & handled the register 
- Greeted customers & answered questions or concerns
- Supervised sales floor and delegated store duties
- Kept store clean, organized and well merchandised


Key Holder, Rip Curl Surf Shop                                            

Find out detailed information about Eric Hernandez, Sales Operations Associate, Lula Apparel Inc.                    in TUSTIN, CA

Eric Hernandez: Sales Operations Associate, Lula Apparel Inc. in TUSTIN, CA

Eric Hernandez

Lula 101

Lula 101

Stussy, Inc.

Rip Curl